Rosetum Kasauli

I recently had the pleasure of staying at Rosetum Hotel in Kasauli for a weekend getaway, and it was an absolute delight from start to finish. From the moment I arrived, I was greeted by a warm and welcoming staff who ensured my stay was comfortable and enjoyable.The cleanliness of the room was impeccable, and it was evident that the staff took great care in maintaining high standards of hygiene. Moreover, I was pleasantly surprised by the flexibility of the staff, who kindly allowed me to check in early, making my arrival hassle-free.One of the highlights of my stay was the incredible food served at the hotel. The breakfast spread was not only delicious but also offered a variety of options to suit every palate. I also had the pleasure of ordering room service, and every dish I tried was a culinary delight, thanks to the talented chef.Overall, I cannot recommend Rosetum Hotel enough. From the clean and comfortable accommodations to the exceptional hospitality of the staff, every aspect of my stay exceeded my expectations. I will definitely be returning in the future and encouraging all my friends and family to experience the charm of Rosetum Hotel in Kasauli

Impressive: Hotel is good, it is bug property on hill station which is well maintained. Staff is polite. If you ask for anything, the service is prompt and satisfactory. Though daily room cleaning doesn't happen unless you ask for it. Food is great. Though variety is very less in breakfast buffet. We had breakfast and Dinner on all 3 days and all items were tasty. Games room was small but well maintained with pool, caram and TT. Disappointing: Welcome cookie platter was not available; we had to ask for it 2-3 times before they came up with a plate full of biscuits which was mood spoiling. Swimming pool is not maintained. No stuff available to take care of it, no towels arrangement. No intercom available to even call anyone for support. Length of whole pool is same (4.5ft), no drainage outlet surrounding pool and worst part is a rat entered the pool through incoming water pipe and then went away after 10 minutes of play. No maintenance at all. Overall good experience. With so big property and good amenities, little improvement in management can take it to next level. I certainly found lack of management interest in it.

Overall the property was fine but the staff was very rude and non-cooperative , front desk reception manager mr bhavdeep was disrespectful to the guest which is effecting the initial experience , we booked classic room he gave us the same by saying that we upgraded it to delux even though we insisted that we dont want any upgrade(we surveyed the classic room as well they were same) , drainage view at balcony which ruined our trip. We checked in at 5 pm due to this , route to the hotel is also very risky not safe for family as it is on very steep height.

Worthless stay very bad staff Hotel should change every person of staff property is very good looking but hospitality is zero. Everyone is gready one person from staff took bribe for not billing our hut usage. Why these huts are made if people cant use them or hotel staff is lying to make there money staff is disgusting useless staff