Super Collection O Phalka Bazaar Gwalior Formerly Bliv

The stay was horrible. The room smelled of smoke and there were cigarette butts in the bathroom. The bathroom was very dirty and the drain seemed to have some sort of mush. The toilet was not clean. The staff at the hotel refused to give us water when we requested for it and stated that 'water is over'. The check-in and check-out process was a nightmare because they wanted additional confirmations of payment, despite having the confirmation on their system. The lock of the room door was broken. There were no towels or basic amenities in the hotel.Pictures as uploaded on the hotel profile are misleading. The persons running the hotel are unprofessional.Everything in the hotel was bad. We are a married couple who wanted a place to stay for a few hours during the wedding season, and the experience was poor

Disappointing Experience - Avoid This Hotel I had a terrible experience with this hotel. Despite booking and paying for my room a day in advance, I was informed upon arrival that my room was not available. To make matters worse, they offered to shift me to another hotel 8 km away, which was not acceptable. The lack of communication and organization was appalling. I would strongly advise against booking this hotel. The inconvenience and frustration caused by their unprofessional behavior are not worth the risk. Rating: 1/5 stars

Exceeded Expectations! I was blown away by how great this hotel was. The location is prime, just minutes from all the attractions. The room was comfortable and stylish, and the staff were friendly and attentive.

Highly impressed! From the gourmet food to the incredible spa experience, everything was top-tier. The staff went above and beyond to make sure my stay was flawless. A place worth visiting again!