The Fern Residency Udaipur

Areas of Strengths - Entire Staff (security, reception, check-in desk, room service, restaurant, Notomoro rooftop cafe and bar staff, eveyone) is very well-behaved , courteous and polite. They are always ready to assist and available on a single phone call. Greatful that Fern accomodated our early check-in request so didn't have to wait much even after reaching early at Udaipur. Location is also good.Best feature of this Fern Residency hotel is Notomoro - it's rooftop cafe, restaurant and bar. Awesome place to hangout and chill with amazing views of Udaipur city and mountains. Another good feature is round-the-clock Restaurant and room-service. Whatever you ask for at anytime, it'd be delivered to your room. Swimming pool is good and clean with all required facilities.Areas of Opportunity- Room cleanliness can be improved especially bed lenins. It is promoted as a resort but much of the open/garden area is inaccessible due to it's location inside the resort and also as it is also used as a party plot and most of the times locked so not much to explore there. Fern should hire someone for the swimming pool area as life guard/rescue in case of emergency. Overall very good experience, definitely will visit again and strongly recommend to book a stay, especially if you are traveling with your family. 24-hours room service, Helpful and courteous staff

Firstly if you travelling with your kids then this residency should be in your first choice. My baby is 1.6 old and they provide food at 12 at night and at that time restaurant was closed but for my kiddo they provide food. Also provide milk at any time. They customise food for your little ones so what is better than this when your kids are in safe and in their comfort. Other then that the room was good and big, have much space after placing baby swing which we carry with us for baby. Talking about food, having good breakfast for toddlers and for us also. The terrace rest was also good the ambience, staff, people were so good and nice to us. Overall best to stay in with your loved ones in a good place! Love it For babies, they provide customise food, like khichdi, warm milk, porridge, etc. at any time. Safe, good food and best for family stay

We stay here for one night. We found toilet wash pipe nozzle broken. Fern team replaced this with in 10minutes. Fern team immediately give their response. Food at roof top restraunt was delicious. Breakfast was good. We enjoyed at swimming pool also. Please book their club room which has separate sitting room for privacy. Overall we recommend to stay here.

The service is excellent.From the Attendant at the Entry of the hotel , to the Front Desk to the cleaning staff.I found the staff very courteous.Breakfast was also very good.A suggestion which can be worked upon is the washroom of the club rooms.A little maintanence might do the work.Overall a pleasant stay. Stayed for an overnight at the hotel.