Tulips Airport Residency

Showed me one room in person and once i booked gave me another. Place was falling apart. Dirty bed sheets. Shower broken. Springs poking out of mattress. Asked to cancel and they refused to refund money so i stayed. Manager kept lying about the dirty sheets being clean and when they finally changed them after waiting 14 hours they had two ripped old stained sheets in the whole hotel that were clean. No doona cover. They put some old doonas on top of the collapsed mattress to make it more bearable and told me to deal with it. Disgusting. At one point the manager even told me just to sleep on the bare stained bedding without any sheets at all. The only proper shower i got during my three night stay was one that they charged me 200 rupees for after i had checked out. Paid 1730 per night. Wasnt even worth 500. Had to remove the dust covers out of the ac just to get it to run it was that clogged with dirt and dust. The only upside is the location. Was very annoyed as i was stuck in a position where they refused to refund me and had no luck trying to contact gobibo support. Basically i felt like they scammed me. Terrible.

the management needs to keep an alert for the services rendered to the passenger who book the tulips residency for stay delayed service,they claim to own a restaurant, but none of the items mentioned on menu were available and served

the stay is located at walkable distance to airport and that is the only good point we noticed at this stay the linen were old and looked dirty both on bed and towels. the washroom was decent. ac was not working

all the water pipelines are blocked , no hot water in room tab, TV was not working, balcony area where found lot of cracks on the floor as well as the wall no safety building..