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Hotel

Turtle On The Beach

vp1/439, itdc road, kovalam beach, kovalam Kovalam India 695527
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2018, 23 Jan
atTurtle On The Beach
83%Guest recommend this hotel
Prateek AgarwalDuring my 9 days trip to Kerala, this was the only 5 star property we had booked, rest were stand alone bungalow or 3/4 star property. But the fact is..Read All Reviews
₹ 7500
    Sub Total1 room for 1 nightExcludes Taxes
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    64Rooms
    • Sun Deck
    • Kids' swimming pool
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    4.3 / 5185 Reviews
    83%Guests
    Recommend
    4.3Service Quality
    4.2Amenities
    4.3Food & Drinks
    4.5Location
    4.4Cleanliness
    4.2Value For Money
    Verified Guest 5 / 52018, 13 Jan
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    Verified Guest 1 / 52018, 9 Jan

    During my 9 days trip to Kerala, this was the only 5 star property we had booked, rest were stand alone bungalow or 3/4 star property. But the fact is Turtle on the Beach was the worst experience. The

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    Turtle On The BeachManager replied in 12 days

    Dear Guest, Thank you very much for sharing your experience from your recent stay with us at Turtle on the Beach. We have noted your comments with regards to the room and please accept my sincerely apologize for the discomfort that may have caused. I would like to assure you that your comments will be shared with the team here for improvements to be made. Your patronage is very valuable to us, and your constructive feedback will make us aware on the actual guest’s experience. We hope that this experience will not deter you from using our hotel in the future and we look forward to seeing you again at the Turtle on the Beach and assure you of our best attention and services at all times. Sincerely yours, Shibu Thomas Kuruvilla General Manager

    Verified Guest 5 / 52017, 30 Dec
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    Verified Guest 2 / 52017, 7 Dec

    my parents stayed there for 3 nights. I would never recommend this to any one. this hotel is not worth it ac was not working rooms are very old fashioned food quality was very very bad due to which my

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    Turtle On The BeachManager replied in a month

    Dear Sir, Greetings from Turtle on the Beach. It is quite unfortunate to note the feedback, which is uploaded without knowing the facts. The guest called up the reception at 6.45 am stating that he is not well and thus we took him to the doctor immediately in our hotel car. After examining the doctor confirmed that he is suffering from acidity for which medicine was given. The guest informed us as well as the doctor that they had dinner at the beach side restaurant the previous night. We apologize that due to some technical issues the air condition was not very effective and thus we shifted them to the nearby room. Thanking you and assuring you of our best services at all times. Best Regards Shibu Thomas Kuruvilla General Manager

    Verified Guest 4 / 52017, 2 Dec

    Beautiful place to unwind. Whispering sound of sea waves makes lovely music in surrounding at quiet times like early mornings n late evenings. Section wise swimming pool gives personal touch. Spacious

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    Turtle On The BeachManager replied in 16 days

    Dear Guest, We thank you for staying at our hotel in Kerala and sharing your stay experience on this forum. Nothing is more pleasing than the kind words of appreciation from our esteemed guests, and we are immensely glad to know that we were able to charm you with our facilities and service. It fills us with immense pleasure to know that our amenities, service and hospitality standard were up to your expectations. We thank you again for your generous review that has delighted the entire team. Your appreciation and patronage are highly valued, and we look forward to the honor of receiving you again at our hotel in Kovalam. Sincerely yours, Shibu Thomas Kuruvilla General Manager

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