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Hotel

West Downs - The Heritage Resort

Property Photos (79)

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West Downs - The Heritage Resort - Tap to explore photos

Room(20)

West Downs - The Heritage Resort - Traveller Photo

Traveller Photos(252)

York

2 Guests

|

1 Room

Couple Friendly
Free Breakfast included
Free Cancellation till 22-Aug-2025 11:59

7,230

+

2,025 taxes & fees

roomper night

West Downs - The Heritage Resort Price Starts at INR 7,230/Night
ELITE PACKAGE
  • icon

    Complimentary Hi-Tea

  • icon

    Complimentary In-Room Refreshments ,featuring Cookie Platter

  • icon

    15% off on Food & Beverages

Use GOYES Code

Get ₹ 1296 off. Pay using YES Bank Credit Cards to avail the offer.
+ 2 more offers

About West Downs - The Heritage Resort

Overview

West Downs - The Heritage Resort is a great choice for travellers looking for a 4 star star hotel in Ooty. This Hotel stands out as one of the highly recommended hotel in Ooty. Hotel is rated 3.9 out of 5, which is considered as very good.
From all the 4 Star hotels in Ooty, this property is very much popular among the tourists.

A smooth check-in/check-out process, flexible policies and friendly management garner great customer satisfaction for this property. The Hotel has standard Check-In time as 02:00 PM and Check-Out time as 12:00 PM.

You can find numerous hotels in Ooty under different categories and this property is one the best hotel under its category.

Read More

What Guests Love About West Downs - The Heritage Resort

The West Downs - The Heritage Resort in Kandal, Ooty is a wonderful place to stay for those looking for a peaceful and relaxing vacation. The hotel offers top-notch facilities such as free parking, bonfire, and a restaurant that serves delicious food. The rooms are well-equipped with comfortable sofas and other amenities that ensure a comfortable stay. The location of the hotel is perfect for those who want to explore the city as it is close to many places of attraction. The Udhagamandalam Railway Station is just 2.30 km away, while the Ooty Bus Station and ATC Bus Stand are 2.60 km and 2.90 km away respectively. The hotel's restaurant and coffee shop offer a wide range of dishes that are sure to satisfy any palate. The staff is friendly and always ready to assist guests with any queries they may have. Overall, the West Downs - The Heritage Resort is a great choice for those looking for a comfortable and enjoyable stay in Ooty.


West Downs - The Heritage Resort Room Types

ELITE PACKAGE

Enjoy exclusive benefits in an Elite Package deal

York
  • 312 sq.ft (29 sq.mt)

  • Garden View

  • 1 King Bed

  • 1 Bathroom

+ More Info
Room With Free Cancellation | Breakfast only
  • Complimentary Hi-Tea

  • Complimentary In-Room Refreshments ,featuring Cookie Platter

  • 15% off on Food & Beverages

  • 10% Off on Honeymoon Package

View Details

9,000

7,230

+ 2,025 taxes & fees

Room per night

Book @ ₹0 available

    Filter Type

  • Add Meals
3 Room Types

Room Options

Price

York

West Downs - The Heritage Resort Room Type - York
+4 Photos
312 sq.ft (29 sq.mt)
Garden View
1 King Bed
1 Bathroom
package-icon-img

1. Free Breakfast | Free Cancellation

Book @ ₹0 available
Risk Free Booking!

Book @ ₹0 available

Book Today

using any payment option

Pay the remaining amount to avoid auto cancellation

22 Aug

Free cancellation till 22 Aug

Non refundable after this date

25 Aug

Check-in Begins at 12 PM

Complimentary Hi-Tea
Complimentary In-Room Refreshments ,featuring Cookie Platter
15% off on Food & Beverages
10% Off on Honeymoon Package
Complimentary Bonfire
Free Cancellation before ‪22 Aug 11:59 AM‬
20 % off
9,000
7,230
+ 2,025 taxes & fees

roomper night

2. Room With Free Cancellation | Breakfast only

Book @ ₹0 available
Risk Free Booking!

Book @ ₹0 available

Book Today

using any payment option

Pay the remaining amount to avoid auto cancellation

22 Aug

Free cancellation till 22 Aug

Non refundable after this date

25 Aug

Check-in Begins at 12 PM

Enjoy 15% off on 2 Pint(s) of Beer
Free Breakfast
Free Cancellation before ‪22 Aug 11:59 AM‬
10,000
8,033
+ 2,250 taxes & fees

roomper night

3. Free Breakfast and Lunch/Dinner | Free Cancellation

Book @ ₹0 available
Risk Free Booking!

Book @ ₹0 available

Book Today

using any payment option

Pay the remaining amount to avoid auto cancellation

22 Aug

Free cancellation till 22 Aug

Non refundable after this date

25 Aug

Check-in Begins at 12 PM

Enjoy 15% off on 2 Pint(s) of Beer
Breakfast included
Lunch Or Dinner included
Free Cancellation before ‪22 Aug 11:59 AM‬
20 % off
11,500
9,238
+ 2,587 taxes & fees

roomper night

Derby

West Downs - The Heritage Resort Room Type - Derby
+6 Photos
334 sq.ft (31 sq.mt)
Garden View
1 King Bed
1 Bathroom
package-icon-img

1. Free Breakfast | Free Cancellation

Book @ ₹0 available
Risk Free Booking!

Book @ ₹0 available

Book Today

using any payment option

Pay the remaining amount to avoid auto cancellation

22 Aug

Free cancellation till 22 Aug

Non refundable after this date

25 Aug

Check-in Begins at 12 PM

Complimentary Hi-Tea
Complimentary In-Room Refreshments ,featuring Cookie Platter
15% off on Food & Beverages
10% Off on Honeymoon Package
Complimentary Bonfire
Free Cancellation before ‪22 Aug 11:59 AM‬
20 % off
9,500
7,631
+ 2,137 taxes & fees

roomper night

2. Free Breakfast | Free Cancellation

Book @ ₹0 available
Risk Free Booking!

Book @ ₹0 available

Book Today

using any payment option

Pay the remaining amount to avoid auto cancellation

22 Aug

Free cancellation till 22 Aug

Non refundable after this date

25 Aug

Check-in Begins at 12 PM

Enjoy 15% off on 2 Pint(s) of Beer
Free Breakfast
Free Cancellation before ‪22 Aug 11:59 AM‬
20 % off
10,500
8,435
+ 2,362 taxes & fees

roomper night

3. Free Breakfast and Lunch/Dinner | Free Cancellation

Book @ ₹0 available
Risk Free Booking!

Book @ ₹0 available

Book Today

using any payment option

Pay the remaining amount to avoid auto cancellation

22 Aug

Free cancellation till 22 Aug

Non refundable after this date

25 Aug

Check-in Begins at 12 PM

Enjoy 15% off on 2 Pint(s) of Beer
Breakfast included
Lunch Or Dinner included
Free Cancellation before ‪22 Aug 11:59 AM‬
20 % off
12,000
9,639
+ 2,700 taxes & fees

roomper night

Victorian Suite

West Downs - The Heritage Resort Room Type - Victorian Suite
+5 Photos
750 sq.ft (70 sq.mt)
Garden View
1 King Bed
1 Bathroom
package-icon-img

1. Free Breakfast | Free Cancellation

Book @ ₹0 available
Risk Free Booking!

Book @ ₹0 available

Book Today

using any payment option

Pay the remaining amount to avoid auto cancellation

22 Aug

Free cancellation till 22 Aug

Non refundable after this date

25 Aug

Check-in Begins at 12 PM

Enjoy Happy Hours with 2+1 offer on Alcoholic Beverages, Soft Beverages
10 % Discount On F&B services
Complimentary Bonfire
Free Breakfast
Free Cancellation before ‪22 Aug 11:59 AM‬
20 % off
18,650
14,981
+ 4,195 taxes & fees

roomper night

2. Free Breakfast | Free Cancellation

Book @ ₹0 available
Risk Free Booking!

Book @ ₹0 available

Book Today

using any payment option

Pay the remaining amount to avoid auto cancellation

22 Aug

Free cancellation till 22 Aug

Non refundable after this date

25 Aug

Check-in Begins at 12 PM

Enjoy 15% off on 2 Pint(s) of Beer
Free Breakfast
Free Cancellation before ‪22 Aug 11:59 AM‬
20 % off
19,650
15,784
+ 4,420 taxes & fees

roomper night

3. Free Breakfast and Lunch/Dinner | Free Cancellation

Book @ ₹0 available
Risk Free Booking!

Book @ ₹0 available

Book Today

using any payment option

Pay the remaining amount to avoid auto cancellation

22 Aug

Free cancellation till 22 Aug

Non refundable after this date

25 Aug

Check-in Begins at 12 PM

Enjoy 15% off on 2 Pint(s) of Beer
Breakfast included
Lunch Or Dinner included
Free Cancellation before ‪22 Aug 11:59 AM‬
20 % off
21,150
16,989
+ 4,758 taxes & fees

roomper night

About the Hotel

A tranquil resort offering spacious rooms, dining options, and proximity to Ooty's attractions.

  • Rooms overlook expansive gardens, imparting a calming, verdant view.

  • Specialties include transportation services, doctor on-call, and free high-speed internet.

  • Nestled amidst lush green foliage, near Ooty's top tourist locations.

Amenities at West Downs - The Heritage Resort

POPULAR AMENITIES

    Free Parking
    Bonfire
    Restaurant
    Bar

Basic Facilities

  • Housekeeping
  • Newspaper
  • Wi-Fi
  • Umbrellas

General Services

  • Wake-up Call
  • Concierge
  • Luggage Storage
  • Wheelchair

Health and wellness

  • First-aid Services

Transfers

  • Paid Shuttle Service
  • Paid Airport Transfers

Food & Dining

Commonwealth (Casual Dining)
    Both Vegetarian & Non-Vegetarian food
    Average meal cost for 1: ₹ 3000
    Lunch 1:00 PM - 2:00 PM | Dinner 8:00 PM - 10:00 PM
    Cuisines: North Indian, South Indian, Chinese

    Property RulesFor Food & Beverages

    Allowed
    • Non-veg food is allowed
    • Alcohol is allowed in the premises
    Not Allowed
    • Food from outside is not allowed

    Guest Reviews & Rating for West Downs - The Heritage Resort

    goRating

    4.3/5

    306 Ratings

    144 Reviews
    5
    155
    4
    108
    3
    25
    2
    8
    1
    10

    What our guests say?

    • courteous staff (59)
    • spacious room (28)
    • nice stay (28)
    • perfect place (22)
    • awesome food (21)
    • excellent location (15)
    • + 6 more
    MA
    (Stayed 25 Mar, 2017)

    5/5
    Excellent Location, Rooms are nice. Very good Service. All visiting places are near by and accessible.

    Manager | Vinca Hotels Replied in 18 days

    Dear Guest, Thank you for your valuable feedback. We hope you recommend our resort to your family and friends. Looking f ...more

    VH
    (Stayed 17 Mar, 2019)

    7 Reviews Written

    5/5
    wonderful stay, staff behaviour is nice , look of resort is fabulous, restaurant is economic

    Manager | Customer Care Replied in 1 month

    Thank You, Mr. Vijay, for the 5-star rating. It is such ratings from our guests which keeps the team motivated and drive ...more

    NR
    (Stayed 27 Jul, 2018)

    1 Reviews Written

    4/5
    room stay , staff , service everything was awesome but outside noise was very much into the room that make me rated the hotel with only 4star ...

    Manager | Customer Care Replied in 10 months

    Thank You, Mr. Ravi, for giving us 4 stars and positive feedback. It is such feedback which motivates our team and ensur ...more

    MK
    (Stayed 22 Mar, 2018)

    3 Reviews Written

    2/5
    This staying is not worth for those price, and food quality is not good in Lunch and dinner. Don't not take compliments lunch or dinner, if there is no crowed or rooms are not filled, they will not provide the buffet food.

    Revenue Manager | Mehul Replied in 3 days

    Dear Mr Muthu, Greetings from Vinca West Downs Heritage Resort, Ooty. Thank you for your valuable feedback. We have note ...more

    SM
    (Stayed 30 Oct, 2017)

    4/5
    They have allowed us check in at 7 am.Good location.Cooprative staff.

    Revenue Manager Vinca Hotels | Mehul Anandpara Replied in 19 hours

    Dear Mr Modi Sunil, Greetings from Vinca Hotels. Thank you for your feedback and comments / Ratings given for your exper ...more

    AC
    (Stayed 24 Oct, 2017)

    3/5
    The hotel does not have nature's view.It also does not have Gym or swimming pool for the money it is charging is nearly close 5 star hotels. The paid complimentary breakfast and dinner was good but needs some additions for non vegetarians. The bathroom ventilations needs mosquito net from outside.No room has AC or heater nor a fan. We had booked four rooms with breakfast and dinner and complete payment was done well in advance. But we checked in the evening there was no buffet dinner for us.The ...more

    Revenue Manager Vinca Hotels | Mehul Anandpara Replied in 6 days

    Dear Mr Chawria, Greetings from Vinca Hotels. Thank you for writing up your feedback and highlighting some issues and gi ...more

    AK
    (Stayed 15 Sep, 2017)

    5/5
    Very nice hotel.. will recommend for my friends... European style rooms and a beautiful restaurant service tasty food.. though the restaurant is great we felt it's over priced.. 450₹+ tax for a biriyani is what we usually pay in 5 star hotels.. other than this everything else is great...

    Revenue Manager | Mehul Anandpara Replied in 4 days

    Dear Mrs Kolahpure, Greetings from Vinca Hotels. We sincerely thank you for your valuable comments and time to rate us W ...more

    PJ
    (Stayed 3 May, 2017)

    4/5
    Very Nice and New hotel (3 months old). Average Food sky high charges :-). Great hospitality and room services. If you get a deal, nice place for stay and sightseeing. Food can definitely be improved, but i would book again if i visit and stay in Ooty

    Manager | Vinca Replied in 1 day

    Dear Mr. Pyarelal, Greetings from Vinca West Downs Heritage Resort, Ooty. Thank you for your valuable feedback and givin ...more

    SS
    (Stayed 23 Apr, 2017)

    3/5

    Revenue Manager | Mehul Anandpara Replied in 21 hours

    Dear Mr Srivasta, Greetings from Vinca West Downs Heritage Resort, Ooty. Thank you for rating us, we have considered the ...more

    SK
    (Stayed 18 Apr, 2025)

    group Traveller

    3/5
    Location is easily reachable and ambient parking space available. We stayed in a Derby room. Room ventilation and tidiness to be improved. Chocolate cover and empty liquor bottle of the previous stay were not removed and cleaned before hand over for check in. Toilet was maintained clean. Multiple calls to be made to reception, housekeeping and restaurant for small helps. Most of the time the calls were unanswered. Breakfast spread, taste and service could be improved. During breakfast we had to follow up repeatedly for even getting the water to be served. Overall had an average stay.

    Property Policies

    Check-in Time: 12 PM Check-out Time: 10 AM

    • Primary guest should be atleast 18 years of age

    • Passport, Aadhaar, Driving License and Govt. ID are accepted as ID proof(s)

    • Pets are not allowed

    • Outside food is not allowed

    View all 17 property policies

    Location of West Downs - The Heritage Resort

    100, WEST DOWNS, WESTBURY ROAD, OOTY, The Nilgiris, Tamil Nadu, 643001

    Load Map

    Read Popular Reviews of West Downs - The Heritage Resort

    • Dhanan Manoharan
      5/5

      Hai Team vincca ooty. Its pleasure to share a review here at goibibo, i would say staff courtesy was awesome. I would like to share a incident which happened to us. actually me, my wife and my son(6 months) were stayed there, on 18th sep night my kid fell from the bed because of our careless, and he started crying, couldn't stop him, couldn't able to compromise him, And we called up to the front office team for checkout(We were ready to travel with crying baby for 495kms) suddenly a hotel staff came to us and asked for what happened? we said he is suffering from cramp( in tamil we use to call oram/porakka) suddenly all the hotel staffs came to do help for us, Abi (the staff) called to his mom and arranged for a old lady at the time of 9:30pm and Abi escorted us to that old grandmother home and she did all the treatments with such a humanity, now my baby slept and take feed again the next day morning we went to the old grandmother house she did the same, Atlast we extended our staff for another night and enjoyed like anything.. I personally owed to Mr. ABI & Old Grandmother I really disappointed🙁 with the food, i'm a foodie so they couldn't able satisfy myself.. Also there is no inhouse bar right now.. except food over all i'm fully satisfied and i would recommend to my friends and relatives.. see you soon guys👍 Once again thanks to all the staffs.

    • Saikat Das
      5/5

      Had a wonderful experience in this hotel. This property will attract people who loves History and antique things.The building and furniture sure tells a lot about the British era. Hotel staff is warm and friendly..and good ambience overall..homely feeling.Food is also tasty...and special thanks to the staff who gave us a complimentary dinner treat on our last night of stay.

    • Mikhail Mitra
      5/5

      Great location. pretty close to everything. but that's not the reason to choose this hotel. The decor is spot on. Though built around a old structure, everything is modern. The best thing is the hospitality of the people there. Everyone is at their best. The food is great and the whole experience was seamless. Comfortable chairs, newspapers, lovely garden.

    • Duggi Rahul
      5/5

      The ambience is very good. The rooms are so spacious and elegant. Room service, reception are very helpful. The car service provided by the hotel showed us all the places in ooty. I highly recommend this hotel for a happy stay The rooms are so private with Royal interiors.

    • Gaurav Khurana
      5/5

      amazing resort . location is close to main road. but rooms are very good . strange thing is they dont have glass of milk in restaurant but bornvita is available . i booked a derby room. i was a nice big room classic furniture.

    • Adithya Chadalawada
      5/5

      What to tell about this resort !! Everything good . Food / ambiance / restrooms / the feel staying there - will give a thumbs up👍 Appreciate the service in the hotel . Well done Easy check in / out | food | service

    • ARAVINDH Rajendran
      5/5

      Awesome resort . Go for derby rooms .. yak is normal view . Derby second floor will be awesome for everything. Candle light dinnner for 3k at special place

    • Subhrasmita Dash
      5/5

      our stay was satisfactory.The ambience was awesome. the staff very cordial and cooperative. ll definitely advise anyone going to ooty to stay here..

    • mansi tanna
      5/5

      Very good resort. Service is nice. We had booked 3 rooms. Friendly staff. Would like to visit again.

    • AUSTINE AS
      5/5

      Room and breakfast was excellent. The only problem was, there was no proper hot water in bathroom.

    • mohammed mp
      5/5

      it was a very nice room and nice surrounding, The behaviour of the staff at the hotel was good

    • Deelip Mestri
      5/5

      It is an excellent experience with Wincca at Ooty. Overall observation and remark is better.

    • Yatin Grover
      5/5

      amazing place to stay with family. staff takes extra care for food and accommodation.

    • Rajesh Kumar
      5/5

      The best place in Ooty for staying ..Trust me the food is Awesome compare to outside..

    • Praneeth Penumadu
      5/5

      Nice play to stay and the staff are very good and cooperative. Food is excellent

    • Prabu Raja
      5/5

      Great infrastructure and lovely environment. Happy with this hotel experience.

    • nachiket kulkarni
      5/5

      Excellent staff, very good hotel and breakfastt was awesome. Totally superb

    • Ritin Khosla
      5/5

      Great hotel,lovely ambience ,very good staff ,alltogether a lovely stay

    • VISHNU VIJAYAN
      5/5

      Rooms very clean. Less than 10 minutes drive from city namin centre.

    • jubin khaneja
      5/5

      Wonderfull hotel Roooms r good wid delicious buffet brekfast

    View All Reviews

    FAQ's About West Downs - The Heritage Resort

    Q

    What are the popular areas to visit nearby West Downs - The Heritage Resort?

    A
    West Downs - The Heritage Resort is located in Kandal,Ooty. There are several popular areas and places nearby that you might consider visiting. Some popular areas near West Downs - The Heritage Resort include: 76 in Central Ooty, 31 in Kandal, 22 in Mysore-Ooty Road.
    Q

    What are the most popular hotels with spa in Ooty?

    A
    Some of most popular hotels in Ooty with exceptional spa facilities includes DARSHAN HOTEL OOTY, Savoy, Ooty - IHCL SeleQtions, Ponmari Residency, A Ooty Honey Huts, Hotel Khems
    Q

    How many types of rooms are available at Hotel West Downs - The Heritage Resort?

    A
    Hotel West Downs - The Heritage Resort has 3 types of rooms.
    Q

    Which hotels in Ooty are best for families?

    A
    These hotels provide a blend of comfort, fun, and convenience for families visiting Ooty West Downs - The Heritage Resort, Yantra Resort Ooty, Hotel Sun Park, Glanton Manor Hotel, Treebo Skydale Premium Suites, 1500 Mtrs From Ooty Lake
    Q

    What are the check-in and check-out timings at West Downs - The Heritage Resort?

    A
    Check in starts at 12 PM in West Downs - The Heritage Resort and check out timing is 10 AM. For early check-in or late check-out, you can contact the hotel directly. The front desk is available 24 hours a day for your help.
    Q

    What are the top tourist attractions nearby West Downs - The Heritage Resort?

    A
    West Downs - The Heritage Resort located in Ooty offers plenty of tourist attractions to explore nearby. With few distance away from West Downs - The Heritage Resort, these attractions are some of the incredible escapes to visit. The list includes - 455 in Udhagamandalam Railway Station, 455 in Lovedale Railway Station, 453 in Ketti Railway Station, 448 in Ooty Lake, 448 in ATC Bus Stand.
    Q

    What are the customer ratings for West Downs - The Heritage Resort hotel?

    A
    Overall rating for hotel West Downs - The Heritage Resort is 3.9/5. This is based on the ratings given by 300 guests on Goibibo. You can read detailed reviews of guests and also check photos uploaded by the guests on Goibibo.
    Q

    What are the some luxury hotels in Ooty that ensure a memorable stay?

    A
    These hotels provide exceptional service, luxurious amenities, and stunning surroundings, making them perfect for a memorable stay in Ooty Gem Park, Hotel Nahar Nilgiris, The Byke Sunshine Grand, West Downs - The Heritage Resort, Savoy, Ooty - IHCL SeleQtions

    Ooty Hotels Nearby Cities

    West Downs - The Heritage Resort Other Details

    Hotels near Popular Attractions in Ooty

    More About West Downs - The Heritage Resort

    Distance From City Centre 0.88 km
    Best Rated Hotel in Other Area of Ooty DARSHAN HOTEL OOTY
    Nearby Area Kandal
    Address 100, WEST DOWNS, WESTBURY ROAD, OOTY, The Nilgiris, Tamil Nadu, 643001
    Check-out 10 AM
    Check-in 12 PM

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