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West Downs - The Heritage Resort
Property Photos (79)
Room(20)
Traveller Photos(252)
York
2 Guests
1 Room
5,443
1,848 taxes & fees
roomper night
ELITE PACKAGE
Complimentary Hi-Tea
Complimentary In-Room Refreshments ,featuring Cookie Platter
15% off on Food & Beverages
Use GOPNB Code
Get ₹ 2631 off. Pay using Punjab National Bank Credit Cards to avail the offer.About West Downs - The Heritage Resort
West Downs - The Heritage Resort is a great choice for travellers looking for a 4 star star hotel in Ooty. This Hotel stands out as one of the highly recommended hotel in Ooty. Hotel is rated 3.9 out of 5, which is considered as very good.
From all the 4 Star hotels in Ooty, this property is very much popular among the tourists.
A smooth check-in/check-out process, flexible policies and friendly management garner great customer satisfaction for this property. The Hotel has standard Check-In time as 02:00 PM and Check-Out time as 12:00 PM.
You can find numerous hotels in Ooty under different categories and this property is one the best hotel under its category.
What Guests Love About West Downs - The Heritage Resort
The West Downs - The Heritage Resort in Kandal, Ooty is a wonderful place to stay for those looking for a peaceful and relaxing vacation. The hotel offers top-notch facilities such as free parking, bonfire, and a restaurant that serves delicious food. The rooms are well-equipped with comfortable sofas and other amenities that ensure a comfortable stay. The location of the hotel is perfect for those who want to explore the city as it is close to many places of attraction. The Udhagamandalam Railway Station is just 2.30 km away, while the Ooty Bus Station and ATC Bus Stand are 2.60 km and 2.90 km away respectively. The hotel's restaurant and coffee shop offer a wide range of dishes that are sure to satisfy any palate. The staff is friendly and always ready to assist guests with any queries they may have. Overall, the West Downs - The Heritage Resort is a great choice for those looking for a comfortable and enjoyable stay in Ooty.
West Downs - The Heritage Resort Room Types
ELITE PACKAGE
Enjoy exclusive benefits in an Elite Package deal
York
312 sq.ft (29 sq.mt)
Garden View
1 King Bed
1 Bathroom
Room With Free Cancellation | Breakfast only
Complimentary Hi-Tea
Complimentary In-Room Refreshments ,featuring Cookie Platter
15% off on Food & Beverages
10% Off on Honeymoon Package
₹8,500
₹5,443
+ ₹1,848 taxes & fees
Room per night
- Add Meals
Filter Type
Room Options
Price
1. Free Breakfast | Free Cancellation
Book @ ₹0 available
using any payment option
Pay the remaining amount to avoid auto cancellation
Free cancellation till 06 Sep
Non refundable after this date
Check-in Begins at 12 PM
Complimentary Hi-TeaComplimentary In-Room Refreshments ,featuring Cookie Platter15% off on Food & Beverages10% Off on Honeymoon PackageComplimentary Bonfire2. Free Breakfast | Free Cancellation
Book @ ₹0 available
using any payment option
Pay the remaining amount to avoid auto cancellation
Free cancellation till 06 Sep
Non refundable after this date
Check-in Begins at 12 PM
3. Free Breakfast and Lunch/Dinner | Free Cancellation
Book @ ₹0 available
using any payment option
Pay the remaining amount to avoid auto cancellation
Free cancellation till 06 Sep
Non refundable after this date
Check-in Begins at 12 PM
1. Free Breakfast | Free Cancellation
Book @ ₹0 available
using any payment option
Pay the remaining amount to avoid auto cancellation
Free cancellation till 06 Sep
Non refundable after this date
Check-in Begins at 12 PM
Complimentary Hi-TeaComplimentary In-Room Refreshments ,featuring Cookie Platter15% off on Food & Beverages10% Off on Honeymoon PackageComplimentary Bonfire2. Free Breakfast | Free Cancellation
Book @ ₹0 available
using any payment option
Pay the remaining amount to avoid auto cancellation
Free cancellation till 06 Sep
Non refundable after this date
Check-in Begins at 12 PM
3. Free Breakfast and Lunch/Dinner | Free Cancellation
Book @ ₹0 available
using any payment option
Pay the remaining amount to avoid auto cancellation
Free cancellation till 06 Sep
Non refundable after this date
Check-in Begins at 12 PM
1. Free Breakfast | Free Cancellation
Book @ ₹0 available
using any payment option
Pay the remaining amount to avoid auto cancellation
Free cancellation till 06 Sep
Non refundable after this date
Check-in Begins at 12 PM
Enjoy Happy Hours with 2+1 offer on Alcoholic Beverages, Soft Beverages 10 % Discount On F&B servicesComplimentary BonfireFree Breakfastroomper night
2. Free Breakfast | Free Cancellation
Book @ ₹0 available
using any payment option
Pay the remaining amount to avoid auto cancellation
Free cancellation till 06 Sep
Non refundable after this date
Check-in Begins at 12 PM
roomper night
3. Free Breakfast and Lunch/Dinner | Free Cancellation
Book @ ₹0 available
using any payment option
Pay the remaining amount to avoid auto cancellation
Free cancellation till 06 Sep
Non refundable after this date
Check-in Begins at 12 PM
roomper night
About the Hotel
A tranquil resort offering spacious rooms, dining options, and proximity to Ooty's attractions.
Rooms overlook expansive gardens, imparting a calming, verdant view.
Specialties include transportation services, doctor on-call, and free high-speed internet.
Nestled amidst lush green foliage, near Ooty's top tourist locations.
Amenities at West Downs - The Heritage Resort
POPULAR AMENITIES
Popular Amenities
- Free Parking
- Bonfire
- Restaurant
- Bar
Basic Facilities
- Housekeeping
- Newspaper
- Wi-Fi
- Umbrellas
General Services
- Wake-up Call
- Concierge
- Luggage Storage
- Wheelchair
Health and wellness
- First-aid Services
Transfers
- Paid Shuttle Service
- Paid Airport Transfers
Food & Dining
Property RulesFor Food & Beverages
- Non-veg food is allowed
- Alcohol is allowed in the premises
- Food from outside is not allowed
Guest Reviews & Rating for West Downs - The Heritage Resort
goRating
4.3/5
306 Ratings
What our guests say?
- courteous staff (59)
- spacious room (28)
- nice stay (28)
- perfect place (22)
- awesome food (21)
- excellent location (15)
- + 6 more
Manager | Vinca Hotels Replied in 18 days
Dear Guest, Thank you for your valuable feedback. We hope you recommend our resort to your family and friends. Looking f ...more
7 Reviews Written
Manager | Customer Care Replied in 1 month
Thank You, Mr. Vijay, for the 5-star rating. It is such ratings from our guests which keeps the team motivated and drive ...more
1 Reviews Written
Manager | Customer Care Replied in 10 months
Thank You, Mr. Ravi, for giving us 4 stars and positive feedback. It is such feedback which motivates our team and ensur ...more
3 Reviews Written
Revenue Manager | Mehul Replied in 3 days
Dear Mr Muthu, Greetings from Vinca West Downs Heritage Resort, Ooty. Thank you for your valuable feedback. We have note ...more
Revenue Manager Vinca Hotels | Mehul Anandpara Replied in 19 hours
Dear Mr Modi Sunil, Greetings from Vinca Hotels. Thank you for your feedback and comments / Ratings given for your exper ...more
Revenue Manager Vinca Hotels | Mehul Anandpara Replied in 6 days
Dear Mr Chawria, Greetings from Vinca Hotels. Thank you for writing up your feedback and highlighting some issues and gi ...more
Revenue Manager | Mehul Anandpara Replied in 4 days
Dear Mrs Kolahpure, Greetings from Vinca Hotels. We sincerely thank you for your valuable comments and time to rate us W ...more
Manager | Vinca Replied in 1 day
Dear Mr. Pyarelal, Greetings from Vinca West Downs Heritage Resort, Ooty. Thank you for your valuable feedback and givin ...more
Revenue Manager | Mehul Anandpara Replied in 21 hours
Dear Mr Srivasta, Greetings from Vinca West Downs Heritage Resort, Ooty. Thank you for rating us, we have considered the ...more
group Traveller
Property Policies
Check-in Time: 12 PM Check-out Time: 10 AM
Primary Guest should be atleast 18 years of age.
Passport, Aadhaar, Driving License and Govt. ID are accepted as ID proof(s)
Pets are not allowed
Outside food is not allowed
Location of West Downs - The Heritage Resort
100, WEST DOWNS, WESTBURY ROAD, OOTY, The Nilgiris, Tamil Nadu, 643001
Read Popular Reviews of West Downs - The Heritage Resort
- 5/5Dhanan Manoharan
Hai Team vincca ooty. Its pleasure to share a review here at goibibo, i would say staff courtesy was awesome. I would like to share a incident which happened to us. actually me, my wife and my son(6 months) were stayed there, on 18th sep night my kid fell from the bed because of our careless, and he started crying, couldn't stop him, couldn't able to compromise him, And we called up to the front office team for checkout(We were ready to travel with crying baby for 495kms) suddenly a hotel staff came to us and asked for what happened? we said he is suffering from cramp( in tamil we use to call oram/porakka) suddenly all the hotel staffs came to do help for us, Abi (the staff) called to his mom and arranged for a old lady at the time of 9:30pm and Abi escorted us to that old grandmother home and she did all the treatments with such a humanity, now my baby slept and take feed again the next day morning we went to the old grandmother house she did the same, Atlast we extended our staff for another night and enjoyed like anything.. I personally owed to Mr. ABI & Old Grandmother I really disappointed🙁 with the food, i'm a foodie so they couldn't able satisfy myself.. Also there is no inhouse bar right now.. except food over all i'm fully satisfied and i would recommend to my friends and relatives.. see you soon guys👍 Once again thanks to all the staffs.
- 5/5Saikat Das
Had a wonderful experience in this hotel. This property will attract people who loves History and antique things.The building and furniture sure tells a lot about the British era. Hotel staff is warm and friendly..and good ambience overall..homely feeling.Food is also tasty...and special thanks to the staff who gave us a complimentary dinner treat on our last night of stay.
- 5/5Mikhail Mitra
Great location. pretty close to everything. but that's not the reason to choose this hotel. The decor is spot on. Though built around a old structure, everything is modern. The best thing is the hospitality of the people there. Everyone is at their best. The food is great and the whole experience was seamless. Comfortable chairs, newspapers, lovely garden.
- 5/5Duggi Rahul
The ambience is very good. The rooms are so spacious and elegant. Room service, reception are very helpful. The car service provided by the hotel showed us all the places in ooty. I highly recommend this hotel for a happy stay The rooms are so private with Royal interiors.
- 5/5Gaurav Khurana
amazing resort . location is close to main road. but rooms are very good . strange thing is they dont have glass of milk in restaurant but bornvita is available . i booked a derby room. i was a nice big room classic furniture.
- 5/5Adithya Chadalawada
What to tell about this resort !! Everything good . Food / ambiance / restrooms / the feel staying there - will give a thumbs up👍 Appreciate the service in the hotel . Well done Easy check in / out | food | service
- 5/5ARAVINDH Rajendran
Awesome resort . Go for derby rooms .. yak is normal view . Derby second floor will be awesome for everything. Candle light dinnner for 3k at special place
- 5/5Subhrasmita Dash
our stay was satisfactory.The ambience was awesome. the staff very cordial and cooperative. ll definitely advise anyone going to ooty to stay here..
- 5/5mansi tanna
Very good resort. Service is nice. We had booked 3 rooms. Friendly staff. Would like to visit again.
- 5/5AUSTINE AS
Room and breakfast was excellent. The only problem was, there was no proper hot water in bathroom.
- 5/5mohammed mp
it was a very nice room and nice surrounding, The behaviour of the staff at the hotel was good
- 5/5Deelip Mestri
It is an excellent experience with Wincca at Ooty. Overall observation and remark is better.
- 5/5Yatin Grover
amazing place to stay with family. staff takes extra care for food and accommodation.
- 5/5Rajesh Kumar
The best place in Ooty for staying ..Trust me the food is Awesome compare to outside..
- 5/5Praneeth Penumadu
Nice play to stay and the staff are very good and cooperative. Food is excellent
- 5/5Prabu Raja
Great infrastructure and lovely environment. Happy with this hotel experience.
- 5/5nachiket kulkarni
Excellent staff, very good hotel and breakfastt was awesome. Totally superb
- 5/5Ritin Khosla
Great hotel,lovely ambience ,very good staff ,alltogether a lovely stay
- 5/5VISHNU VIJAYAN
Rooms very clean. Less than 10 minutes drive from city namin centre.
- 5/5jubin khaneja
Wonderfull hotel Roooms r good wid delicious buffet brekfast
