Xandari Pearl Beach Resort

a disappointing stay at an otherwise beautiful property we recently stayed at xandari pearl beach resort, mararikulam, drawn by its serene location and reputation. while the natural beauty and peaceful ambiance of the resort were commendable, our overall experience left much to be desired. rooms & facilities: the room, though aesthetically designed, came with a host of inconveniences. the power supply was erratic throughout the afternoon, going off and on repeatedly—something unexpected in a premium resort. the ceiling fan was either at full blast or completely off, with the regulator proving utterly useless. though the room was air-conditioned, there was no remote—only a wall-mounted control, which was inconvenient and felt outdated. additionally, there was no tv in the room, which, though some might consider a minimalistic touch, left us feeling disconnected and underwhelmed during downtime. dining experience: the restaurant, unfortunately, did not live up to expectations. dim lighting made it genuinely difficult to see what we were eating, and the lack of air-conditioning made the dining area uncomfortably warm—especially during dinner. adding to the discomfort was the waiting time; meals consistently took more than 30 minutes to be served, which tested our patience. the quality of the food also lacked consistency. the afternoon tea was particularly underwhelming with cold, reheated snacks and little effort made in presentation or freshness. final thoughts: xandari pearl certainly has the potential to offer a premium beachside experience, but basic service expectations and comfort standards are currently not being met. with better facility management and more attention to guest comfort, this resort could deliver the peaceful and luxurious retreat it promises. until then, it’s hard to justify the premium pricing for such inconsistent service.

It was our first staycation after the second lockdown. Since we are undergoing a pandemic situation, on our check-in the staffs did sanities our lagages before entering in to the room. We stayed at the presidential pearl suit. The room, washroom, plunge pool area everything was clean and neat. Felt very secure and the staffs on each section was very courteous and generous. The breakfast buffet was good. Everything served to our table on demand. We checked in by late 9.30 PM and the next day, they have given the late check-out option, thus we could roam in the property for another 2-4 hours that was realy helping. Only disappointing was a group of tenants from nearby state were roaming in the property and were using the common areas without any mask, that was quite uncomfortable. Since we are undergoing a pandemic situation, it's our responsibility to wear a mask and use sanitizer when spending time in the common areas. Hope the management will take more care on this topic in future. Other than this the overall experience was great.

The resort was simply fantastic. All the staff are very courteous. The only time we felt a little odd was when the receptionist forgot our request to send a staff to carry back our luggage. The hotel premises were very clean and full of lush garden. The room amenities had been arranged thoughtfully. Though the resort was very good, we had a shock of our life when we saw so many people openly defecating along the beach in early morning, making the beach visit impossible. The local authorities and resort management must take quick action to stop this. I think none of the tourists venture out in early morning and hence they do not come across this shameful habit. How will tourists ever return to the same beach if they know about this practice?!

Overall experience was very good. We stayed in a Green Pearl villa. Room was very good and spacious with a private courtyard outside. Best thing about this hotel is the nearby Mararikulam beach. The hotel is connected to the beach, which is a very beautiful one. We are not allowed to go to the beach in the night since it is not safe to do so. They have a lake inside and we can do fishing there. The swimming pool is also good. Apart from these, there are not many activities to do there. The food served in the restaurant is excellent and they are happy to serve you whatever varieties of food we want. But the restaurant rates are very expensive. All the staffs are very helpful and very cooperative. Regards, Arun Alex