Zostel Sam Desert (Jaisalmer)

Overall the location and property is great. However the services offered are below standard. I won't suggest anyone to visit this place unless you want to ruin your vacations.We took a full package. ( You need to book a package after you book with Zostel for food and adventure. They charged us however on the property it was mentioned as) When we reached 5 in the evening we asked for tea that was in our package. However they didn't serve it even after asking for it twice. There was a cultural program at night and they served us 8-10 fryum chips and 6-7 mixed pakoras as snacks. When we asked for more they said they serve it only once. I said Okay. While having Dinner, they didn't have enough options as compared to other competitors. Only Dal Baati Churma. So in the morning, we went for a Jeep Safari. To our surprise it was a Mahindra Pickup Camper. You know the pickup truck used for transporting goods. The Driver was so unprofessional that he started driving recklessly on the stone roads instead of Dunes. We were made to sit in the open and all of us were getting shockwaves as the campervan was hitting the stones. It was not an adventure, it was a terror experience.While trying to put herself stable in the camper my wife broke her finger. The zostel people were so unprofessional that they didn't even provide any first aid. I would again request everyone not to book with these unprofessional. You will find many other good options nearby but don't book with them.

As like any other zostel, this property also has dorm rooms, single rooms. But book in advance. They take care of activities like camel & jeep safari, sky gazing for additional cost. One of perk of this stay they have local folk dance in the night, it is great experience. You can go for desert sunrise right outside zostel for free.

Our stay at Zostel Sam Desert was splendid. Especially star gazing amidst sand dunes and Desert Safari. It was all arranged and coordinated very well by Mr. Narendra and his team

Property ambience is nice but staff is not good, they have a very casual attitude and they don't revert back easily. Also, it feels a bit unsafe for female travellers.