Help & FAQs
Social Graph is a network built to connect the travellers and enable them to help each other travel better and cheaper.
On launching the App, you would be prompted to sync your phone contacts. Click on 'Allow' to initiate the phone contacts syncing process. If you miss this step, then click on the Blue Banner on the Home-screen and Refer & Earn screen to sync the phone contacts. If you successfully sync your phone contacts, the Blue Banner disappears on all screens.
No. Your contacts would be synced only after you provide us permission to access your phone contacts and agree to participate in the GoCash Plus earning programme.
As a customer you will receive INR 50 GoCash Plus every time your contact books on Goibibo. Also you come to know about those contacts who aren't registered on Goibibo, so that you Invite them to join and earn INR 2000 GoCash.
This can be done by clicking on 'Refer & Earn' link on App's Homescreen and selecting the media through which you want to refer your friends (e.g. Facebook, Twitter etc)
You can also open the Contact Book inside the App and refer those friends who aren't on Goibibo.
Yes your referred contacts will see who has referred them.
No, not automatically. They will receive the invitation only once you click on invite.
You cannot do a selective sync but you can select whom to invite.
Yes, you earn INR 50 GoCash Plus whenever they book on Goibibo.
No, the numbers will get sync only when your phone is synced. (For auto sync option the numbers will get auto sync).
Yes, as the contact details are based on phone contact storage.
Yes, you can.
Yes, as you will receive the referral GoCash in your account.
Yes
No, invitation, once sent, cannot be reverted.
Your will be notified as and when the eligible gratification amount is credited to your account.
INR 50 GoCash Plus.
No, it only applies to your immediate contacts.
Please refer to the GoCash TnC
No, there is no limit on amount of GoCash earned. However GoCash Plus can be earned upto a maximum of INR 500 GoCash Plus.
You will be receiving the Gratification Bonus of INR 50 GoCash Plus on every booking that your contacts does.
YES
GoCash Plus earned by refund doesn't have any expiry date. This information can be clearly seen on the GoCash dashboard in the mobile App & Website. GoCash Plus earned by promotional programme has an expiry date mentioned in the GoCash dashboard in the mobile App & Website.
Yes, by clicking on the Blue Banner appearing on the Home Screen and the Refer & Earn screen.
The friends from social network can be invited to join Goibibo, but you would only be benefitted if those friends are present on your phone contact book.
goCash+ doesn't have restriction or usage limit, whereas promotional GoCash (which is called simply GoCash now) has usage limits.
Currently there is no provision to unregister from the program
Yes, you can do so by deleting the concerned contacts from the contact list on your phone and syncing your contacts again with us.
Please check the GoCash tab/dashboard on your mobile app.
No, regret to state that on account of privacy concerns, we will not be able to share the said information
You may want to close all other apps running in the background and retry updating the app
