Atithi House

I stayed at this hotel for 2 nights with my parents, and I can confidently say this was one of the worst hospitality experiences we’ve ever had. From the moment we checked in, the service was shockingly slow and unresponsive. I had to request extra bedding and drinking water, and it took over 2 hours for them to bring it to the room. This wasn’t a one-off—every small request took an unreasonable amount of time. It’s clear the hotel is either terribly mismanaged or severely understaffed (or both). The cleanliness of the hotel left a lot to be desired. I’ve attached just two photos of the refrigerator in our room to show how poorly things are maintained. The surrounding areas were just as neglected and unclean, which immediately gave us second thoughts—but we were exhausted on the first night and tried to ignore it. Unfortunately, things only got worse. On the second night, the air conditioner stopped working completely. I immediately reported it and gave them more than 2 hours to resolve the issue or provide an alternative. They did absolutely nothing. No fix, no solution, no offer to move us, not even basic communication or follow-up. We were left sweating in the heat until we finally had to pack up and leave in the middle of the night to find another hotel just to get a decent night's sleep. For the price they charge, this level of service is completely unacceptable. This hotel is disorganized, poorly maintained, and clearly doesn’t prioritize guest comfort in any way. Avoid at all costs - there are far better options out there for the same or even less money. Worst hotel experience we’ve had, hands down!

Pathetic experience!! The staff was terrible specially the one who seats on the reception in the night , my friend came to visit me and in the next sec they called me and said ask your friend to go or vacant the room rn , they didnt even gave us 10 mins and talked us very badly and in the night we have to vacant the room because of the bad behaviour of the staff specially the bald one who seats in the reception dhan singh overall it was a very bad experience for us . Plus the food wasnt even good .

Pathetic service. The room service is pathetic. They do not have plastic plates for guest and serve food in paper plates. They argue with guests like anything. The kitchen service is worst i ever experience in any stay. Worst food and always in a hurry to disconnect your calls. Air conditioning not good. Plus staff is unprofessional. Recommend to never stay at this property

Good Points: Clean and well-maintained. Friendly staff, especially the receptionist. Nice view. Good value for money. Issues Faced: No geyser or hot water available for bathing. Shampoo and body wash bottles were not labeled, making them hard to recognize. Handwash should be provided in the bathroom. Air conditioning is essential in the room.