Hotel Centre Point

BE CAREFUL WHEN U REACH TO AIRPORT. U WILL FIND A GUY ON HOTEL REGISTRATION COUNTER WITH J&K TOURISM DEPT. BATCH (MR HILAL) HE IS ACCTUALLY AGENT OF THIS PARTICULAR HOTEL CENTER POINT. WHEN WE REACHED AT SRINAGAR 29TH OCT.14 WE MET HIM ON AIRPORT AND HE GIVEN US WRONG INFO. THAT MAX HOTELS ARE VANISHED IN FLOOD. ONLY FEW LIKE CENTER POINT HOTELS ARE SAFE. WE WERE HORRIFIED. WE BOOKED HIS PACKAGE(4000 ROOM ON 50% OFF SEASON DISC=2000 LAST DAY IN HOUSE BOAT NAGEEN LAKE). WHICH WAS ACCTUALLY FOR SUPERIOR AC. WHEN WE REACHED HOTEL WE FOUND ROOM WERE VERY SMALL AND NOT IN GOOD SHAPE(THEY GIVEN US STANDARD ROOMS) BUT WE THOUGHT THERE ARE NOT MANY HOTELS AVAILBLE SO WE DECIDED TO STAY THERE. BUT WHEN WE WENT OUT WE FOUND LOTS OF GOOD HOTELS ON DULL LAKE AREA. DULL LAKE WAS AR. 3 KMS FROM HOTEL AND ITS NOT A WALKABLE DISTANCE AT ALL IN SRINAGAR KIND OF TENSE CITY. WE CAME BACK AND ASKED MANAGER THAT WE WILL CHANGE HOTEL NXT DAY..THEN HE STARTED FIGT IN LOUD VOICE.& FIRST DEMANDED FULL RENT OF ROOM FOR 1 DAY..WE AGREED ..AS SOON AS WE AGREED HE CHANGED HIS DEMAND..NOW HE WAS ASKING FOR HALF VALUE OF PACKAGE!! AFTER A LONG FIGHT ANOTHER MANAGER TOLD US THAT THEY WILL CHANGE OUR ROOMS..FINALLY THEY SHOW US AC SUPERIOR!! ROOM WAS BIT BETTER THAN STANDARD BUT ACCORDING TO ITS VALUE 4000...ROOM WAS NOT UP TO MARK AT ALL. HOTEL IS NOT EVEN 1 STAR.. BFAST WAS SO COSTLY..WE HAD NO IDEA THAT A BUTTER TOAST CAN COST US RS. 45 IN THAT KINDA HOTEL(PLZ READ MENU AND CHARGES BEFORE ORDER) HEATERS WERE NOT PROVIDED..THEY SAID HEATERS ARE NOT AVAILABLE. BATHROOM STANDARD WAS REALLY POOR IN AC SUPERIOR..AND IN STANDARD ROOM IT WAS TERRIBLE. LOW CLASS INTERIOR..FILTHY PHONES. ONLY ROOM SERVICE GUY WAS GOOD. IN LAST DAY THEY SIMPLY DENIED OF SENDING US TO THEIR HOUSE BOAT. AFTER ANOTHER LONG FIGHT THEY FINALLY AGREED. HOUSEBOAT IS BETTER THAN HOTEL ROOMS. SO FINALLY MANAGEMENT WAS SO RUDE AND ALWAYS READY TO SHOUT IN LOUD VOICE.. ROOMS WERE NOT UP TO MARK. LIFT..ALMOST ALL TIME NOT WORKING

As a part of my package I had booked breakfast along with it, so the breakfast tasted quite well and was very much upto the mark. I traveled here from the airport which is approx 50 mins from the hotel. Overall safety and security wise the hotel is quite much upto the mark. The services were very much to the mark and I liked it very much but due to its room size and limited accessibility I would suggest such a stay for the Individuals and not with family.

it was average experience..never expected the following:-never expected dat d lift wl not b functioning throughout a day. never expected dat there wl b no wi fi on fourth floor..never expected dat the reception wl b empty at 7 in morning..never expected dat after so many calls d room service wl b done .unsatisfactory experience and dat too in Srinagar..

Overall experience is good. It gives you home feeling not like a hotel or you can say home away the home. Location is not that much good little far from Dull lake area. Staff is good in terms of services & cooperation. In early morning you have to wake-up because of loudspeaker nearby.