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Hotel

Dogra Residency Hotel

Nag Temple Road, Kassal Morh Patnitop, Patnitop, Patnitop India 182142
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2018, 19 Jul
atDogra Residency Hotel
42%Guest recommend this hotel
Manish SinhaI took a four bedded​ room. Guess what no intercom facility, to call for room service their was a call bell and that's also not working, TV was there ..Read All Reviews
₹ 2000
    Sub Total1 room for 1 nightExcludes Taxes
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    12:00Check In
    12:00Check Out
    16Rooms
    • hot / cold water
    • Multi Lingual Staff
    • Early check-in
    • Bar/Lounge
    • Guide / Sightseeing Service
    • Charging points
    • Open Air Restaurant / Dining
    • Porter / Bellhop
    • Front Desk
    • Fireplace in lobby
    • Onsite Parking
    • Laundry Service Available
    • Breakfast Service
    • Dining area
    • Room Service (24 Hours)
    • Bar / Lounge
    • Air / Rail Booking
    • FREE PARKING FACILITIES
    • 24-hours front desk
    • Full Time Operation for All 7 Days
    • Restaurant
    • Doctor on Call
    • Cook Services
    • Dining Space
    • Veg / Non Veg Kitchens Separate
    • Car Rental
    • Porter Services Available
    • Vegetarian Food / Jain Food Available
    • Daily Housekeeping
    • Adventure activities
    • AC/Heater
    • Parking Facilities Available
    • Excursions
    • Kitchen available (home cook food on request)
    • sightseeing (Payable)
    • Public Restrooms
    • 24 Hour Front Desk
    • Power Backup
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    Location

    2.9 / 514 Reviews
    42%Guests
    Recommend
    2.7Service Quality
    2.7Amenities
    3.8Food & Drinks
    2.8Location
    3.8Cleanliness
    2.7Value For Money
    Verified Guest 5 / 52018, 6 Jul

    value for money!!!!!

    Did you find this review helpful?Yes ()
    Dogra Residency HotelManager replied in 10 days

    DEAR GUEST THANKS FOR YOUR CONTINUOUS SUPPORT AND ADMIRATION. LOOKING FORWARD TO SERVE YOU IN FUTURE. REGARDS

    Verified Guest 4 / 52018, 27 Jun
    Did you find this review helpful?Yes ()
    Verified Guest 1 / 52018, 25 Jun

    it has very poor arrangements..with old infrastructure..food qualy is so so.. it's bitter to stay over there..staff is non cooperative indeed..

    Did you find this review helpful?Yes ()
    Verified Guest 2 / 52018, 22 Jun

    Room size is small....

    Did you find this review helpful?Yes ()
    Dogra Residency HotelManager replied in 21 days

    THIS ISSUE WAS RESOLVED WHEN WE HAD DETAILED DISCUSSION WHERE YOU HAD AGREED THAT YOU WILL REMOVE THIS COMMENT AND RATING. IT IS VERY UNFORTUNATE TO HAVE A REVIEW LIKE THIS WHEN ALL THE ISSUES WERE RESOLVED .

    Verified Guest 2 / 52018, 18 Jun

    Inadequate parking,useless food,broken flush

    Did you find this review helpful?Yes ()
    Dogra Residency HotelManager replied in a day

    Dear guest its very disappointing for us that despite of providing best possible services to you,you have written such a negative review for our property. Your complaint regarding inadequate parking, it is submitted that you checked in at our property on 15/06/2018 at that particular day whole patnitop was jam packed you should have appreciated us that we provided you in house parking for your vehicle how should a parking can be inadequate whether there is parking or no parking. You rated our food as useless sir kindly go through online reviews regarding our food quality and taste where majority of our guests likes the same.we prepare s the food for guests with utmost care and keeping in mind the taste buds of the guest . You should have told the serving staff about the taste of food you wanted to have before u placed the order. Your complaint regarding broken flush we feel extremely sorry, if this thing has happened.you should have complained for same at reception. We should have got it repaired by our maintenance staff. last thing which we want to submit that sir you had booked budget hotel and was looking the facilities of a five star, which no budget hotel will ever be able to provide. Hope to serve you in future and will try to fulfill the short coming felt by you.

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