Hotel Kapoorbirla road,Ramleela ground,haridwar Haridwar India 249401View on Map
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We booked 3 bed room and got 2 bed room also ac was not working during power cut Paying amount for 3 bed room and getting 2 bed room for the same is really not good experience 😏
Hi Mr Gupta Yes you booked 3 bed room while it was not confirmed and on your Adhoc request we provide double bed AC room after your confirmation only. There is clearly mentioned @ reception as well that we are not providing AC backup on Generator due to tech issue. Somehow you request us to checkout time by 5 Pm and we requested either pay half day charge at reception or booked for a day while you expected it by free of coast which is not acceptable. Mr Gupta has booked hotel room for only 2 days and after 2 days Mr Gupta booked room for next day as well, I m bit confused if Guest is not satisfy in stay of 2 days and rated us by 2/5 then how they can booked same room for day next happily ? I humble request to guest please give your valid and valuable feedback to hotelier, I am sure no one will ignore valid feedback from customer. Regards Vishal Arora
Good value for money...clean and properly furnished... cooperative staff...location is exactly 1 Km from Har Ki Pauri ghat...best for stay
Thanks Mr Ramesh for your valid and valuable feedback. Regards Vishal Arora
Poor service , no towel ,no food, never ever tried to book for further
Greetings Mr Bhardwaj You have booked room under EP so in There is only rooms availability in EP, Hotelier provided only 2 towels while there were four guest but we requested you that there is rainy season and laundry came bit delay as it washed from outsides, for poor service please elaborate it so that our team can work for better serve. Regards Vishal Arora
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