Khurpatal Lake Inn

Our experience at Khurpatal Lake Inn was far from satisfactory. Here's a summary of the issues we faced during our stay: Late Check-in: Though the listed check-in time was 1:30 PM, we were only given our room around 2:30 PM — a full hour delay with no proper explanation or apology. Unclean Room & Bathroom: Upon entering, the room was damp and clearly not cleaned properly. The bathroom was completely wet, had no towels, no air freshener (it smelled awful), no hand wash, and the shampoo dispenser was empty. Only one slipper was provided, and even basic items like a tongue cleaner were missing. Poor Room Maintenance: The curtains were not installed properly. Though they fixed them after we complained, this should have been checked before handing over the room. Unresponsive Service: Every missing item was only provided after repeated complaints — nothing was proactively taken care of. GST Overcharging on Food: The biggest disappointment was the food billing. They charged 18% GST instead of the standard 5% applicable to restaurants. When I pointed this out, they refused to acknowledge it and did not even provide a proper invoice. I was told the food bill would be available on the Goibibo platform, which is unacceptable and unprofessional. Overall: The experience was frustrating and not at all worth the money. The service is slow, hygiene is questionable, and billing practices are shady. I would not recommend this property to anyone looking for a comfortable and honest stay.

I had a pleasant stay at this hotel. The rooms were clean, well-maintained, and equipped with all the basic amenities. Staff members were polite, helpful, and responsive to requests. The check-in and check-out process was smooth and quick. The location was convenient, with easy access to local attractions, restaurants, and transportation. The in-house dining options were decent, though the breakfast buffet could use more variety. Housekeeping was consistent and ensured the room was always tidy. A few minor areas for improvement: Wi-Fi speed could be better, and soundproofing between rooms would enhance comfort. Overall, it’s a solid choice for both short and longer stays. I’d definitely consider staying here again.

Our stay was amazing amount of we enjoyed the stay at khurpatal swimming Pool with th lake view was amzing Nishita mehta assisted us with great help teamhousee keeping hem and team was very help full with the stay we enjoyed the the stay