Mango Hill Shola Ooty

We recently stayed at Mango Hill Shola, Ooty and booked 4 rooms for our group. Here’s a detailed review based on our experience: 🌟 Positive Points: Room Ambience: The rooms were spacious, clean, and had a pleasant ambience which made our stay comfortable. Location & View: The property is situated at a scenic location, offering beautiful views of the surrounding nature. Children’s Play Area: There is a dedicated space for children to play, which kept the kids engaged and happy. Room Service: The room service was prompt and the staff were courteous and helpful. ⚠️ Areas of Improvement: No Option Without Breakfast: There is no booking option without breakfast, which could be inconvenient for some travelers. Congested Restaurant: The restaurant is quite small for the number of guests. We had to wait over an hour for seating and another 45 minutes to receive our order, which was frustrating. Packaged Breakfast Issue: We had requested a packed breakfast due to early checkout. Unfortunately, they provided bakery items and bread—the bread was expired, which we noticed only while eating. This was extremely disappointing and concerning, especially as we were traveling with 5 children and 8 adults. Water Quality: The water bottles provided were not sealed or branded, and the taste of the water was not good. Luckily, we had our own 5-litre bottles to manage. Value for Money: Given the room rates and overall service, we felt the pricing was on the higher side for the experience provided. Overall, the stay had some good aspects, especially the room and location, but the issues with food quality, restaurant service, and value for money were major drawbacks for us.

I recently visited this beautiful hotel with my family and had a wonderful experience. We had our breakfast and dinner here. They had seamless check-in process with friendly staff who helped us with our luggage and dropped us to our rooms in electric golf cart. ROOMS: The rooms were spacious, clean, and equipped with everything we needed for a comfortable visit. The bathrooms were huge with hot & cold water available 24x7. The smart TV was equipped with different OTT subscribtions. Our rooms had one of the best hill views of the city. FOOD: The on-site restaurant served variety of food options 3 times a day. We had breakfast and dinner during our stay where they served dozens of food items. They also made jain dishes on our request. The staff was attentive and courteous. Mr Biswa and Mani with others attended us very cordially. AMENITIES: Hotel is equipped with outdoor children play area and indoor games like carrom, table tennis & chess. Bonfire in garden every night for everyone was mesmerizing. They are also starting spa and other leisure activities in upcoming weeks. What really stood out, though, was the exceptional service. Every staff member we encountered was courteous, professional, and genuinely eager to help. Overall, our stay at this hotel exceeded all expectations. It’s rare to find a place that combines luxury, comfort, and such personalized care so effortlessly. Highly recommend to anyone seeking a memorable and relaxing getaway.

We had a very comfortable stay. The food was good, room smaller than that in pics but comfortable. The location has mesmerising views of the landscape. The kids activity room can be better equipped. although my kids loved playing there. We lost a bottle and umbrellas but the staff was very cooperative and took time to trace it! Overall 4.5 stars from me. Definitely recommended.

The stay, food and vibe of this place is amazing although there will be issues with hot water on a daily basis. Cleanliness is good but when we stayed for 3 days i felt that the rooms were not cleaned thoroughly on a daily basis. Rest all were fine. Will surely recommend. Note: The road to this hotel is under progress so it will be a dancing ride.