Napier Heritage

Positives: Location and accessibility Negatives: The rooms were badly lit and reeked of Cigarette smoke. We requested a room change and the option provided was a downgrade with lesser space. Even this room had cigarette smoke stench. Tea/coffee was not available for room service. Breakfast options were limited and average. Tea/coffee arrived very late after repeated request at breakfast table. Pepper/salt was not provided by default with boiled eggs. Not worth the price.

Nicely furnished rooms, soft-spoken and well behaved staff. Has a well maintained pool, and located at prime Fort Kochi. The complimentary breakfast was tasty and filling as well - loved the fresh cut fruits and juice. The basic room we took was a little small, but the nice furnishing makes up for it!

A very pleasant setting with warm services. As we were leaving earlier than their breakfast time, they made breakfast earlier just for us. 💯 They provide Pool amenity and games like billiards. The french vibe is of Fort kochi is very aesthetic and serene to chill with friends.

The location of the place was rly good. All the nice cafes and tourist places are at a walkable distance. The swimming pool was also nice. Rooms are a bit small for the price with no windows but it is clean and adequate for 2 people. Overall it was a good experience.

Ambience was very cool and the property location is the best. Only issue which we had was the lighting in their Dutch rooms which is understandable since this is a heritage property. Their staff are so polite and couterous special mention for Mr Hari at reception.

too bad .poor. disaster.it's a loot.not at all value for money .like a budget property.no shampoo in bathroom.rooms too small.extra mattress too hard .it's the first time I get such poor

This was a great resort to chill and have a peaceful stay. Best part is the location and the swimming pool which they have. Mr Hari from reception was also very kind and helpful.

Warm welcome with welcome drinks, staff very kind & help, very smooth check in, excellent room, best breakfast, overall worth for what I paid 👌

Amazing place to spend time with family and friends. Good interiors and the staff are extremely polite and friendly. Very well maintained.

Good heritage property. Good location. Courteous staff and chef. However menu is limited. Breakfast menu leaves a lot to be desired.

Great Experience, Rooms are tidy, balcony view is outstanding, worth for money, staffs are cooperative, food is excellent.

the place has a slow and easy pace, a feel of the bygone era. great experience and getaway from the hectic modern living.

Ok ok. Pool was not functional. Rooms were not ready. Food was below average. We'd not recommend this

The hotel was good but the rooms were really small. Good for one person. But all in all it was okay.

it was a good stay. the staff was extremely friendly and nice. rooms could be bigger for the price.

Good hotel with good staff. But the rooms were small and the food was not that good.