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Hotel

PARO RESIDENCY

WARD NO. 12 NEAR BIDHAN ROAD AUTO STAND, OPP GITANJALI JEWELERS Siliguri India 734001
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2018, 21 Jul
atPARO RESIDENCY
77%Guest recommend this hotel
Amit GoyalNice Hotel, centrally Located with Parking & Lift facility... Good and humble staffs. Lucky to stay on the day when they also started In-house Kitchen..Read All Reviews
₹ 2000
    Sub Total1 room for 1 nightExcludes Taxes
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    12:00Check In
    12:00Check Out
    8Rooms
    • Outdoor Parking - Secured
    • Extra Mattress (On Request)
    • Charging points
    • Local Tour / Travel Desk
    • Front Desk
    • Luggage Storage
    • Laundry Service Available
    • Safe
    • Parking (Complimentary)
    • Conference Hall
    • Dry Cleaning
    • FREE PARKING FACILITIES
    • Free Wifi
    • Room Service(Limited Hours)
    • Lift / Elevator
    • Airport Transfer Available / Surcharge
    • Daily Housekeeping
    • Parking Facilities Available
    • Fax Machine
    • Air-Conditioning - Central
    • 24 hour security
    • Free Internet Access
    • Newspapers In Lobby
    • Power Backup
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    Location

    3.7 / 522 Reviews
    77%Guests
    Recommend
    3.7Service Quality
    3.7Amenities
    2.5Food & Drinks
    4.0Location
    3.5Cleanliness
    3.8Value For Money
    Verified Guest 5 / 52018, 26 Jun

    The quality of rooms was very good and clean. The rooms were also more spacious than average rooms in hotels. They also have a lift for guests. The staff behaviour was also very cordial. Overall a wo

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    Paro ResidencyManager replied in 4 hours

    THANK YOU FOR YOUR KIND REVIEWS . IT GIVES US IMMENSE PLEASURE TO SERVE CUSTOMERS LIKE YOU. REGARDS

    Verified Guest 2 / 52018, 26 Jun

    Over all good

    Did you find this review helpful?Yes ()
    Paro ResidencyManager replied in a day

    thank you for your reviews Mr Somnath but a little elaborate review would have helped us to make better efforts to rectify our negative markings. Regards

    Verified Guest 4 / 52018, 12 Jun

    Very nice service and service was good

    Did you find this review helpful?Yes ()
    Paro ResidencyManager replied in 10 days

    THANK YOU FOR YOUR KIND WORDS .. YOUR APPRECIATION WILL MOTIVATE US TO WORK BETTER.

    1 / 52018, 17 Mar

    Unhygenic and unclean, we were there for 4days and the cleaning staff came at around 1pm everyday after i asked multiple times since morning. And even then they dnt clean properly. The head staff was

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    PARO RESIDENCYManager replied in 8 days

    THANK U FOR GIVING YOU RREVIEWS MR AKASH .. KINDLY CONSIDER THE FOLLOWING FACTS : 1) CLEANING STAFF DOES IT DUTY NOT BY CLEANING ALL ROOMS TOGETHER BUT ONE BY ONE ROOM IS DONE .. BUT ON THE CONTRARY U NEEDED ALL ROOMS TO BE CLEANED AT A SINGLE TIME WHICH WAS IMPOSSIBLE FOR OUR STAFFS AS WE CONSIDER THEM TO BE HUMAN. 2) DONT WORRY ABOUT OTHERS I AM SURE OTHERS ARE SMART ENOUGH TO MAKE A NOTE WHEN THINGS ARE TOLD AND A DEAL IS MADE . 3) EXTRA THINGS COSTS EXTRA. OUR RATINGS AND REVIEWS FROM OUR ESTEEMED CUSTOMERS WILL BETTER LIGHT ON UR REVIEWS. REGARDS TEAM PARO RESIDENCY

    1 / 52018, 12 Mar

    Spacious place but the owner and the staff are not at all cooperative and won't listen to anything. Please do not go to this place if you can avoid it. We had booked a floor with all the rooms for ma

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    PARO RESIDENCYManager replied in 12 hours

    Thank u Navin Ji for being so patient to review us on goibibo . Here are the facts which u r been already told by us and i think others should also know it .. 1) we treat our guest's priority topmost which u will come to know from past rankings as well as future ones. 2) next time kindly read all terms and conditions before booking any place. 3) treat working employees as human beings as they underwent filthy words from ur end as they complained us during ur stay every now n then. 4) damage made to our property belongings were too borne by us humbly without charging you a single penny which were supposed to be borne by you but u cared it damn. 5) every room was loaded with required soaps/shampoos/towels but u and ur guests require more than sufficient stuffs which was unethical and not possible for us. Still i apologize if u felt any discomfort on ur stay with us and thank u again for ur reviews as it will help us to improve in future. REGARDS

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