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Hotel

PARO RESIDENCY

ward no. 12 near bidhan road auto stand, opp gitanjali jewelers Siliguri India 734001
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2018, 26 Apr
atPARO RESIDENCY
89%Guest recommend this hotel
Amit GoyalNice Hotel, centrally Located with Parking & Lift facility... Good and humble staffs. Lucky to stay on the day when they also started In-house Kitchen..Read All Reviews
₹ 2000
    Sub Total1 room for 1 nightExcludes Taxes
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    12:00Check In
    12:00Check Out
    14Rooms
    • Safe
    • Luggage Storage
    • Room Service(Limited Hours)
    • Laundry Service Available
    • Room Service (24 Hours)
    • Fax Machine
    • Extra Mattress (On Request)
    • Air-Conditioning - Central
    • Parking (Complimentary)
    • Dry Cleaning
    • Local Tour / Travel Desk
    • Conference Hall
    • Airport Transfer Available / Surcharge
    • Daily Housekeeping
    • 24 hour security
    • Power Backup
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    Location

    3.7 / 519 Reviews
    89%Guests
    Recommend
    3.7Service Quality
    3.7Amenities
    2.5Food & Drinks
    4.1Location
    3.1Cleanliness
    3.8Value For Money
    1 / 52018, 17 Mar

    Unhygenic and unclean, we were there for 4days and the cleaning staff came at around 1pm everyday after i asked multiple times since morning. And even then they dnt clean properly. The head staff was

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    Did you find this review helpful?Yes ()
    PARO RESIDENCYManager replied in 8 days

    THANK U FOR GIVING YOU RREVIEWS MR AKASH .. KINDLY CONSIDER THE FOLLOWING FACTS : 1) CLEANING STAFF DOES IT DUTY NOT BY CLEANING ALL ROOMS TOGETHER BUT ONE BY ONE ROOM IS DONE .. BUT ON THE CONTRARY U NEEDED ALL ROOMS TO BE CLEANED AT A SINGLE TIME WHICH WAS IMPOSSIBLE FOR OUR STAFFS AS WE CONSIDER THEM TO BE HUMAN. 2) DONT WORRY ABOUT OTHERS I AM SURE OTHERS ARE SMART ENOUGH TO MAKE A NOTE WHEN THINGS ARE TOLD AND A DEAL IS MADE . 3) EXTRA THINGS COSTS EXTRA. OUR RATINGS AND REVIEWS FROM OUR ESTEEMED CUSTOMERS WILL BETTER LIGHT ON UR REVIEWS. REGARDS TEAM PARO RESIDENCY

    1 / 52018, 12 Mar

    Spacious place but the owner and the staff are not at all cooperative and won't listen to anything. Please do not go to this place if you can avoid it. We had booked a floor with all the rooms for ma

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    Did you find this review helpful?Yes ()
    PARO RESIDENCYManager replied in 12 hours

    Thank u Navin Ji for being so patient to review us on goibibo . Here are the facts which u r been already told by us and i think others should also know it .. 1) we treat our guest's priority topmost which u will come to know from past rankings as well as future ones. 2) next time kindly read all terms and conditions before booking any place. 3) treat working employees as human beings as they underwent filthy words from ur end as they complained us during ur stay every now n then. 4) damage made to our property belongings were too borne by us humbly without charging you a single penny which were supposed to be borne by you but u cared it damn. 5) every room was loaded with required soaps/shampoos/towels but u and ur guests require more than sufficient stuffs which was unethical and not possible for us. Still i apologize if u felt any discomfort on ur stay with us and thank u again for ur reviews as it will help us to improve in future. REGARDS

    Verified Guest 5 / 52018, 1 Mar

    Good location and nice room and kitchen

    Did you find this review helpful?Yes ()
    Paro ResidencyManager replied in 3 hours

    thank you for ur valuable feedback.

    Verified Guest 5 / 52018, 28 Feb

    This hotel is greatly located, just opposite Kanchenjungha Lodge, diagonally opposite to Siliguri Bidhan Market Auto Stand. Large rooms and large bathrooms,good food,not many variables in food,neat an

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    Paro ResidencyManager replied in 7 minutes

    THANK U FOR UR VALUEABLE TIME SPENT ON GIVING US REVIEWS AND OTHER INFORMATION ABOUT THE HOTEL AMENITIES .. WE WILL TRY AND IMPROVE THE THINGS WHICH U MENTIONED NEGATIVE .. REGARDS.

    Verified Guest 5 / 52018, 29 Jan

    Neat and clean hotel. The staff are very polite. During check in time I had to wait for 15 mins since room was not ready (Checked in @ 3pm) but that was not any issue. The location is also near to the

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    Did you find this review helpful?Yes ()
    Paro ResidencyManager replied in 4 hours

    halo Mr Paul .. we are very sorry for u had to wait at the time of ur check in .. thank u so much for ur stay with us and we definitely look forward to serve u again. Regards

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