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Hotel

HOTEL POONAM

mg road, kawasji street, mahabaleshwar, maharashtra 412806 Mahabaleshwar India 412806
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2017, 19 Oct
atHOTEL POONAM
85%Guest recommend this hotel
Anil RawatHotel was good but there was no arrangement for early morning tea and milk for kids. You have to arrange the same from outside...Read All Reviews
₹ 2000
    Sub Total1 room for 1 nightExcludes Taxes
    Lowest Price Guarantee
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    10:00Check In
    09:00Check Out
    23Rooms
    • ceiling fan
    • Extra Mattress (On Request)
    • wi fi
    • Multi Cuisine Restaurant
    • Room Service(Limited Hours)
    • Front Desk
    • Intercom
    • Newspapers In Lobby
    • Safe
    • 24 hour security
    • Parking (Complimentary)
    • 24 Hour Front Desk
    • Free Wifi
    • Restaurant
    • Daily Housekeeping (Deprecared)
    • Car Rental
    • Room Service
    • 24 hour reception
    • Parking Facilities Available
    • Free WiFi
    • sightseeing (Payable)
    • Reception
    • Free Internet Access
    • Laundry Service Available
    • Power Backup
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    Location

    4.1 / 5100 Reviews
    85%Guests
    Recommend
    4.1Service Quality
    3.9Amenities
    3.9Food & Drinks
    4.2Location
    4.1Cleanliness
    4.0Value For Money
    Verified Guest 5 / 52017, 8 Oct

    Hotel was good but there was no arrangement for early morning tea and milk for kids. You have to arrange the same from outside.

    Did you find this review helpful?Yes ()
    Hotel PoonamManager replied in 2 days

    MR ANIL REGARDS FROM HOTEL POONAM MAHABALESHWAR , THANKS FOR YOUR POSITIVE FEEDBACK, I WILL PUT FORWARD YOUR ISSUE IN FRONT OF MY CEO AND COME UP WITH A SOLUTION AS SOON AS POSSIBLE SO THAT TEA AND BREAKFAST CAN BE MADE AVAILABLE EARLY THANKS AGAIN

    Verified Guest 3 / 52017, 7 Oct

    the hotel facade is not same as in pictures. the room was small and we had to go out to get cash for payment. WiFi never worked but the staff was helpful...

    Did you find this review helpful?Yes ()
    Hotel PoonamManager replied in 2 days

    DEAR MAM REGARDS FROM HOTEL POONAM MAHABALESHWAR ,, SORRY YOU HAD TROUBLE WITH WIFI, ROOM SIZES ARE EXACTLY WHAT ARE MENTIONED ON SITE , YOU HAD BOOKED COUPLE ROOM BUT HAD 2 CHILDS WITH YOU, SO YOU FELT THE ROOM SMALL, WE WILL MAKE SURE NO FUTURE GUEST FACES SAME PROBLEMS , THANKS AGAIN

    Verified Guest 3 / 52017, 5 Oct

    Good Hotel, Value for money. Go For Royal famiy room if traveling with Family. Prefer 1st floor instead of rooms near reception.

    Did you find this review helpful?Yes ()
    Hotel PoonamManager replied in 8 minutes

    DEAR AMOL SIR REGARDS FROM HOTEL POONAM MAHABALESHWAR !!! WE ARE PLEASED TO HEAR THAT YOU ENJOYED YOUR STAY AND OUR SERVICES , DO RECOMMEND US TO YOUR FAMILY AND FRIENDS THANK YOU FOR A POSITIVE FEEDBACK ....

    Verified Guest 4 / 52017, 10 Sep

    Overall good experience,will recommend other also and next time I will stay in poonam only

    Did you find this review helpful?Yes ()Viewed 98 times
    Hotel PoonamManager replied in 39 minutes

    DEAR SIR WE ARE PLEASED TO HEAR THAT YOU ENJOYED YOUR STAY IN OUR HOTEL,THANK YOU SO MUCH FOR YOUR REVIEW , WE ARE WAITING TO SERVE YOU IN FUTURE AS WELL, REGARDS HOTEL POONAM MAHABALESHWAR...

    Verified Guest 3 / 52017, 9 Sep

    good hotel.. but lot of noise for room on ground floor adjoining reception. at the start of market # good breakfast but very limited options.

    Did you find this review helpful?Yes ()Viewed 99 times
    Hotel PoonamManager replied in 10 minutes

    DEAR SIR THANK YOU FOR YOUR VALUABLE FEEDBACK, I WILL PERSONALLY MAKE SURE THAT NO OTHER GUEST GETS DISTURBED BY THE NOISE SO YOU CAN ENJOY YOUR STAY NEXT TIME , YES WE SERVE BEST VEG FOOD IN WHOLE MAIN TOWN GLAD TO HEAR YOU LIKED IT , WE OFFER AROUND 4 TO 5 DISHES BUT IF YOU HAVE ASKED WE WOULD HAVE HAPPILY INCRESED OPTIONS FOR YOU , DO RECOMMEND US TO FAMILY AND FRIENDS, REGARDS HOTEL POONAM MAHABALESHWAR..

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