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Guest Reviews & Rating for Aanvi palace hotel

goRating

3.5/5

334 Ratings

195 Reviews
5
101
4
79
3
69
2
45
1
40

What our guests say?

  • poor service (11)
  • near varanasi junction railway station (8)
  • bad room (7)
  • walking distance (6)
  • bad experience (6)
VR
(Stayed 19 Nov, 2024)

group Traveller

1/5
The linen was dirty. We checked in around 1 PM whereas check in time is 12.00 PM still the rooms were not cleaned and after our insistence the staff called a sweeper who reached after 20 minutes and cleaned rooms in next 20 minutes.We had to wait for 40 minutes to enter the rooms.There was complimentary breakfast and lunch/dinner for 1 person at the hotel but they had no kitchen as such no food was provided.The complimentary breakfast and lunch/ dinner may be provided when I book my next place of stay.
PB
(Stayed 29 Nov, 2023)

family Traveller | 13 Reviews Written

1/5
Worst worst worst ....pl do not come to this hotel ...bad rooms, wahsrooms , lobby everything is worst than expected.this is not a hotel just a small guest house ...pl change ....I am really unhappy with the family ....after checkout they refused to my 5 year child to use washroom ...really bad behaviour by the manager

Owner | Alankar Replied in 4 days

sorry for ur inconvenience but sir its not a guesthouse. its a small budget hotel. with all the basic amenities and ever ...more

MT
(Stayed 5 Apr, 2023)

group Traveller

1/5
1-When we entered the room, we saw that there was cigarette in the smoke tray or some dirty rags in the dustbin, neither the bedsheet was changed in the room nor the washroom was clean or the charging plug was also broken.2-in dustbin available in bed room also not good condition3-I am very badfull experience with goibibo it's my first and last time with goibibo4-I am very badfull experience with goibibo it's my first and last time with goibibo

Undefined | Undefined Replied in 9 days

We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent gue ...more

SB
(Stayed 22 Mar, 2023)

group Traveller

2/5

Undefined | Undefined Replied in 22 days

sorry for your bad experiance, we had taken action for the improvement.

PU
(Stayed 5 Jan, 2023)

solo Traveller | 3 Reviews Written

2/5
it's not a good place to stay non hygienic and feeling like local guesthouse

Undefined | Undefined Replied in 3 months

Hello sir, We would like to apologize for your recent experience. We're sorry to hear you were less than satisfied with ...more

(Stayed 28 Nov, 2022)

solo Traveller | 4 Reviews Written

1/5
The condition of the rooms were horrible, and the bed linen were also very dirty. When asked the room service then they got it changed, until then it was kept unchanged. The bathroom was also very dirty and the toilet ring was broken.

Owner | Alankar Replied in 19 days

sir...the room which was given to u was good and ready...but u denied to take that room...and chosen this room which wa ...more

RK
(Stayed 16 Apr, 2022)

group Traveller

1/5
very poor experience rude staff behaviours smells not good having poor facility no one there for your any problems ac were also not working properly very conjusted rooms facilities were not good

Undefined | Undefined Replied in 2 days

respected sir , room service available only from 5Am to 11Pm. and secondly you vomited after drinking in the whole room ...more

DS
(Stayed 28 Dec, 2021)

group Traveller

2/5
room quality is not good. ventilation issue and smelly. car parking is open and 100m far from hotel.

Owner | Alankar Replied in 8 months

respected sir...according to rates our property has the best rooms in the cluster....all rooms have windows...and parki ...more

AT
(Stayed 9 Feb, 2020)

solo Traveller | 2 Reviews Written

5/5
Good Condition & comfortable stay here

Undefined | Undefined Replied in 1 year

thanku so much sir...:)

PM
(Stayed 2 Jan, 2020)

group Traveller

1/5
Very pathetic, not according to its price we paid. Rooms were shabby, walls had seepage, bathrooms not cleaned to the mark and rooms were small. Wouldnt recommend anyone to stay. It was my opinion.

Undefined | Undefined Replied in 3 years

We would like to apologize for your recent experience. We're sorry to hear you were less than satisfied with service]. ...more

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