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Reviews of Hotel B P Emerald

Mathura106, PALI KHEDA, SONKH ROAD, MATHURA, Mathura, Uttar Pradesh, 281004281004MathuraMathuraIndia

4.5 km drive to Sri Krishna Janmabhoomi

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154633.2/5

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Guest Reviews & Rating for Hotel B P Emerald

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3.2/5

154 Ratings

63 Reviews

What our guests say?

nice staff (12)
available room (5)
staff behaviour (5)
nice stay (4)
slow service (4)
worst experience (3)
+ 1 more

Biswwswari Sahu (Stayed 31 Dec, 2024)

family Traveller

2/5

It's a 2 star local hotel. No dining area present.breakfast and dinner of the package is served in room only.food taste is good though.

Shubham Sharma (Stayed 5 Dec, 2024)

group Traveller

1/5

Experience a pathetic service. ,, power cut down 8 hour , having no backup ,, many time I called for light to manager ,,, no one listening ,, even don't have single charging point by any power backup sitting inside in dark room continue 4 hour . waste of money ,, worthless of 3600 rupes in single day

Ravi Kumar (Stayed 17 Nov, 2024)

solo Traveller

1/5

worst hotel has not given gst invoice, i had to reimburse amount from company.

Paras Kshatriya (Stayed 15 Nov, 2024)

group Traveller

1/5

bad experience room not good there were termite in room too far from city

Yashi gupta (Stayed 8 Oct, 2024)

group Traveller

5/5

the hotel was clean and the staff was friendly, i would like to visit again

Hotel Manager | Hotel B P Emerald Replied in 6 days

Dear Ms. Yashi, Thank you for your lovely review! We're so happy to hear that you enjoyed the cleanliness of the hotel a ...more

Sheetal Dubey (Stayed 1 Oct, 2024)

solo Traveller

5/5

We often go to Mathura vrindavan and what we loved about this place was that it was nearby highway so we had connectivity to all locations easily plus its an all veg hotel which was great for us.

Hotel Manager | Hotel B P Emerald Replied in 12 days

Dear Ms. Sheetal,Thank you for sharing your experience! We're thrilled to hear that you enjoyed your stay and appreciate ...more

manju Mittal (Stayed 29 Sep, 2024)

family Traveller

1/5

It was such horrible experience just after entering into the property that we have to book another hotel on same location. Swimming pool was so dirty that we can see such big insects in the pool. we have ordered food items.. that was not at worth it.. as we have entered in room, it was such dusty room and no hygiene in washroom.. taps were broken, bedsheets was dirty. even lift was not working.. that was our one of basic requirements.

Parveen Muwal (Stayed 28 Sep, 2024)

family Traveller | 6 Reviews Written

4/5

Nice room but extra bed not provide for childs. Taken extra amount

Ravi Dhaiya (Stayed 25 Sep, 2024)

solo Traveller

5/5

we had a memorable time here they made our special day even more special as we requested them to decorate our room and they did it spectacularly we loved the ambience and everything really supportive and helpful staff

Hotel Manager | Hotel B P Emerald Replied in 2 days

Dear Mr. Ravi, Thank you for your heartfelt review, We’re so glad we could help make your special day even more memorab ...more

Gunjan Chauhan (Stayed 23 Sep, 2024)

solo Traveller

5/5

went there for an office party their hall was super big and food was nice Rooms were cozy with quick service in total worth the price

Hotel Manager | Hotel B P Emerald Replied in 4 days

Dear Ms. Gunjan, Thank you for your great feedback! We're delighted to hear that you enjoyed your office party with us. ...more