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4
ยท
Hotel
Guest Reviews & Rating for Best Western Plus Amritsar
Sort By:Latest firstSort By Latest first Helpful first Positive first Negative first
goRating
3.8/5
48 Ratings
13 Reviews
5
19
4
12
3
9
2
3
1
5
What our guests say?
- helpful staff (5)
- spacious room (4)
- best stay (4)
- good property (3)
- good location (3)
- big parking (2)
- + 3 more
SA
samar ansari (Stayed 4 Aug, 2025)
1/5
I'm writing to express my extreme disappointment and frustration with my recent stay at the Best Western Amritsar hotel. The hotel's AC wasn't working, and despite being provided a table fan as a temporary solution, the issue persisted in all rooms. I spent 5-6 hours trying to find a suitable room, but none had a working AC.
Due to the unbearable conditions and having an important educational project to work on, I was forced to leave the hotel at 10:30 PM on the same day and book another hotel ...more
PS
Pragati Shukla (Stayed 7 Apr, 2025)
solo Traveller
5/5
The stay was pleasant, with the hotel offering good amenities and clean rooms. The location is also near to station, which saves time.
MK
Mukesh Kandpal (Stayed 25 Jan, 2025)
solo Traveller | 20 Reviews Written
5/5
highly recommended... to all,
very nice rooms.... rooms are big and clean with all amenities....good service and staff....
will visit again soon.........
GT
Gaurav Taneja (Stayed 29 Dec, 2024)
group Traveller | 3 Reviews Written
2/5
the hotel property did not meet expectations or match the description provided on the booking sites.
it lacks basic hygiene, and the staff is extremely slowโany service request takes at least an hour. when we checked in, there were no towels, dental kits, or other essentials in the bathroom.
the service quality is extremely poor. for instance, i ordered an omelet during breakfast, but it never arrived.
overall, the hotel lacks basic amenities and is significantly overpriced.
i would not recommend staying here if the cost exceeds โน2500-โน3000, as it is just a basic hotel.
SS
Shikhar Srivastava (Stayed 11 Dec, 2024)
group Traveller
5/5
it was a nice stay and proper hygiene was maintained ๐๐๐
DV
Deepali Vidhale (Stayed 26 Nov, 2024)
group Traveller | 1 Reviews Written
1/5
very rude and non cooperative staff. we booked 2 rooms, out of which one was given on 4 th floor and other on 3 rd floor. inspite of repeated requests from our side,they didn't gave us room even on same floor. Housekeeping was not done after repeated requests. Very greedy people.
MS
Manmeet Singh (Stayed 18 Nov, 2024)
family Traveller | 2 Reviews Written
1/5
Worst experience ever. This hotel is by no way a 4 star property, more of like a 1 star stay. Broken knobs, dirty bedsheets, hanger on fire hydrant, no laundry bags and when asked for one they said sorry they are finished. No one there at concierge to carry your luggage, dirty dustbins with no liners placed, fridge didn't work and the list goes on. Manager doesn't care about customer experience at all. Highly will not recommend this hotel to anyone. Better you save money and book some other near ...more
MC
Mohit Chopra (Stayed 16 Nov, 2024)
solo Traveller | 12 Reviews Written
1/5
Very poor stay. House keeping not responding . Drinking water availability time is too long. WiFi not working. Towels not replaced . Had to ask for replacement . No dustbins in the room . Pathetic Stay .
Check In took a lot of time despite rooms were available.
Room cleanliness was pathetic.
House Keeping not responding.
Basic immensities like water, Tea Bags, Towels not replenished even after reminders.
Overall pathetic stay. Not recommended.
I booked because you gad give 4 Star Ratings but ...more
IP
ishan puri (Stayed 4 Nov, 2024)
family Traveller | 4 Reviews Written
4/5
My stay was generally good, despite some minor issues, including a problem with hot water in the bathroom and some undertrained staff. However, I appreciated the hospitality of the senior staff, who even allowed me to feed my child after checkout and provided lobby space while waiting due to a full reservation. Notably, the food at Best Western, whether in Katra or Amritsar, consistently exceeded expectations.
DV
Divakar Vittal (Stayed 27 Oct, 2024)
solo Traveller
5/5
Hotel location is good, middle of Queen's road so easy to locate. Service: We had only 1 day lunch and (3 days) complimentary breakfast at the hotel. Food quality is good. Rooms are very clean. I was booked for 2 standard rooms but both were upgraded to Delux rooms. Must compliment the reception staff and hotel management for the same. Hotel is good to stay for business and families including friends. Check in and check out was smooth and I did get a discount of 20% on food and beverages as prom ...more
