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Guest Reviews & Rating for HOTEL BRITE STAR
Sort By:Latest firstSort By Latest first Helpful first Positive first Negative first
goRating
3.2/5
66 Ratings
18 Reviews
5
17
4
16
3
8
2
10
1
15
What our guests say?
- same room (6)
- worst experience (3)
- horrible service (3)
- good location (2)
- water bottle (2)
- heater allover best (2)
- + 3 more
YS
Yogender Singh (Stayed 29 Mar, 2025)
family Traveller
1/5
very very very poor hotel
very dirty and service is very poor.
KK
Kapil Kumar (Stayed 1 Jan, 2025)
group Traveller
3/5
SM
Sanchari Mondal (Stayed 16 Oct, 2024)
solo Traveller
5/5
In between Mall Road,nice stay, upgrade my room to Vally View Room,staff behaviour is too good.As a solo traveller I feel like home.Property Manager Mr.Nautiwal is very humble and good human being.
Manager | Manager Replied in 21 days
Dear Guest, Greetings!!! Thankyou for your valuable feedback, We look forward to welcome you again. Thanks ...more
SA
Shaz Ansari (Stayed 16 Sep, 2024)
group Traveller
1/5
Just the location is good.. but smelly rooms, horrible service, TV and intercom doesn't work. No one picks up mobile calls for room service... a single cup of coffee was not made available at night. Worst ever experience
AV
Ankur Verma (Stayed 26 Dec, 2023)
group Traveller | 5 Reviews Written
1/5
1. Look at basin of this 4 star hotel
2. Look at this pathetic bathroom ventilator from which even monkey can come
3. Look at this roof in room which is full of insects
4. Look at their menu card
5. Look at their side walls of room
So basically this 4 star property provides you nothing other than a pathetic experience.
Pungent washroom smells 24 hr a day adds to this experience.
And most importantly lack of professional behaviour.
Waiter did not know to take permission before entering guests ro ...more
Mahesh Gadhiya (Stayed 19 Nov, 2023)
group Traveller | 8 Reviews Written
5/5
I would to Suggestion n missing HEATER in cold time
Very too much missing Heater
Allover Best n memorable stay hear
All is well
Heater needed if you have child or infent
Mahesh Gadhiya (Stayed 19 Nov, 2023)
family Traveller | 8 Reviews Written
5/5
Awesome n relex stay ..best for family
Mr.Nautiyal and entire team was very quick n very co oprative service
I would to Suggestion n missing HEATER in cold time
Very too much missing Heater
Allover Best n memorable stay hear
Yes good for family no charge extra bed for child and all is well
HD
Harsh Dhalwal (Stayed 4 Oct, 2023)
group Traveller | 1 Reviews Written
1/5
I have booked 2 rooms for 2 nights and the room was really dirty and having a really bad smell please remove this hotel from your listingunhygienic surroundings of the room really low standard and dirty walls, bedsheet, blankets
SA
Saket Anand (Stayed 18 Jun, 2023)
group Traveller | 9 Reviews Written
1/5
Worst hotel i have ever been to, no proper room, they have mentioned their property as 4 star, but it doesn’t have amenities even of 1 star. Rooms are worst, no proper lighting, windows, no toiletries in room, not even glasses for water even there was no coffee/ tea sachets, they even not have shampoo, soap in toilet. I asked for room change they have asked us extra money for room change, one can imagine sufferings we have been through that at this price we were not even given basic amenities, i ...more
DD
DIWAKAR DABRAL (Stayed 16 Jun, 2023)
group Traveller
1/5
The washroom was stinking like a public urinal in the railway station. My stay was for 3 days not even a single day room was cleaned. Even after asking the room service they didn't clean it. Worst experience of staying in Mussoorie.
Manager | Manager Replied in 1 day
Dear Sir, Greetings!!! We have cleaned your room twice during the stay and offered you a bigger size room also. ...more
