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Hotel
Guest Reviews & Rating for Casa Royal
Sort By:Latest firstSort By Latest first Helpful first Positive first Negative first
goRating
3.4/5
373 Ratings
132 Reviews
5
98
4
99
3
82
2
48
1
46
What our guests say?
- cooperative staff (29)
- clean room (26)
- nice location (16)
- pleasant stay (12)
- decent place (9)
- bad experience (5)
- + 3 more
GD
Goutam Das (Stayed 13 Oct, 2024)
family Traveller
2/5
Overpriced for what it offers--rooms without windows; damp walls; underwhelming toilet. Certainly not for families, or even if you are on business.
PS
Priyaank Singhania (Stayed 13 Sep, 2024)
solo Traveller
1/5
Ended up not staying in the hotel, without getting any refund (paid 100% in advance). Pathetic condition of the stay. Smelly room, Damp walls. Not at all worth it
SG
Sudipta Ghosh (Stayed 2 Dec, 2023)
group Traveller | 1 Reviews Written
2/5
The rooms were shabby and not maintained. Timing of breakfast was no where near expectation - 8.30am to 10am
The charging points were not working... all the rooms were full of damp
AS
Abhi Sharma (Stayed 22 Feb, 2023)
group Traveller
5/5
good stay food service is till 11 pm
24*7 reception support
KC
Kamal Chatterjee (Stayed 7 Feb, 2023)
group Traveller
2/5
Washroom was terrible. Water was dripping from the ceiling continuously. A very bad and dangerous smell was constantly leaking from septic tank. This was one of the worst stay in life. Booking a room in this hotel was one the biggest mistake.
PV
Pawan Verma (Stayed 13 Dec, 2022)
solo Traveller | 13 Reviews Written
2/5
very bad infrastructure
TS
Tarun sharma (Stayed 24 Feb, 2021)
group Traveller
5/5
excellent, staff is so polite and atmosphere is so friendly, everyone in the hotel is just awesome
Manager | Aman Replied in 6 months
THANKS
KL
Kartik Lakhotia (Stayed 29 Nov, 2020)
solo Traveller | 3 Reviews Written
1/5
pathetic room experience ever had!!don't go on the pictures..... it was really very pathetic and unsafe experience
Manager | Royalcastle Replied in 15 days
Sorry for inconvenience.
YC
Yogesh Chandra (Stayed 25 Sep, 2020)
group Traveller | 10 Reviews Written
4/5
Overall good stay , hotel location little bit inside the colony.
Rest services are good .
Manager | Royalcastle Replied in 18 days
Thanks for your compliment sir .
AK
Ashok Kumar (Stayed 1 Sep, 2020)
4/5
experience is good ,staff is cooperative. easily accessible location.it's good for couples. away from city noice
no it's good for couples
Manager | Royalcastle Replied in 1 month
Thanks for your valuable reply.
