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Guest Reviews & Rating for Hotel Castle
Sort By:Latest firstSort By Latest first Helpful first Positive first Negative first
goRating
3.8/5
685 Ratings
258 Reviews
5
227
4
224
3
133
2
51
1
50
What our guests say?
- good staff (56)
- nice location (36)
- good stay (26)
- good place (22)
- delicious food (14)
- small room (12)
- + 5 more
GC
Gautam Chakraborty (Stayed 23 Apr, 2025)
solo Traveller
4/5
very nice experience with excellent behaviour of staff.
KP
Kausik Patra (Stayed 11 Apr, 2024)
solo Traveller
3/5
Staying was good. The room was also neat and clean with AC facility. Getting hot water through out. People are cordial. But need more improvement in room service
Nobody is caring to take call for kitchen from intercom . I rang twice today morning for giving order for breakfast but I hv to leave the hotel without having the same as I am in a hurry for attending a pre scheduled meeting. Need to take care of customers demand in right time.
Thanks
BB
Bamapada Bhattacharjee (Stayed 7 Mar, 2024)
solo Traveller | 1 Reviews Written
1/5
arrogant staff.
they were threatening the guest.
old room blanket cotton was completely spread inside.
KG
Kumar Gaurav (Stayed 13 Feb, 2024)
solo Traveller
3/5
SG
Saurav Ghosal (Stayed 1 Dec, 2023)
solo Traveller | 4 Reviews Written
1/5
worst ever experience. totally non professional staff. not even serve the breakfast because of the miscommunication among them. cleanliness is really a challenge for them.
RE
robin eb (Stayed 14 Oct, 2023)
solo Traveller | 22 Reviews Written
5/5
Ratish Singh (Stayed 12 Aug, 2023)
solo Traveller | 5 Reviews Written
5/5
great place to be. staff are good .
Food is very good
Receptionist | Rikendar Replied in 5 months
THANK YOU & VISIT AGAIN
Vivek Singh (Stayed 27 Jul, 2023)
solo Traveller | 3 Reviews Written
2/5
Flow of water in wash basin is not good even the wall mixers taps likage. Service is very bad.
RE
Robin EB (Stayed 20 Jun, 2023)
group Traveller | 22 Reviews Written
5/5
this is a place where u can come with family and also official trip
MR
malaya rana (Stayed 26 May, 2023)
solo Traveller
5/5
such a beautiful stay and good hotel staff are very good
hygienic stay, supportive staff
