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Guest Reviews & Rating for Hotel City Castle

goRating

3.8/5

1161 Ratings

447 Reviews
5
371
4
413
3
210
2
80
1
87

What our guests say?

  • nice staff (150)
  • near the mall road (98)
  • clean room (96)
  • nice stay (77)
  • nice location (56)
  • good washroom (26)
  • + 6 more
BS
(Stayed 5 Aug, 2025)

4/5
no kettle, toiletries items, no smart TV, not awesome but just okay
AU
(Stayed 16 Jul, 2025)

5/5
Had wonderful experience here, awesome mountain view balcony, helpful & decent staff, tasty food 10/10 place to stay
SS
(Stayed 14 Jul, 2025)

3 Reviews Written

3/5
The stay was nice, food was nice, but the cleaning staff were rude. The washroom wasn’t clean and when I asked him to clean, he was like it’s a stain it can’t be cleaned.
MS
(Stayed 12 Jul, 2025)

group Traveller | 1 Reviews Written

2/5
the stay at the hotel was not very good. the phone wasn’t working, neither was the wi-fi. there was no electric kettle in the room — i had to request one. there were no complimentary coffee or milk packets either. overall, it was a bad experience.
G
(Stayed 11 Jul, 2025)

1 Reviews Written

1/5
The stay at the hotel was not very good. The phone wasn’t working, neither was the Wi-Fi. There was no electric kettle in the room — I had to request one. There were no complimentary coffee or milk packets either. Overall, it was very a bad experience.
WA
(Stayed 5 Jul, 2025)

family Traveller

3/5
Staff were good , hotel s at top Height so recommend only for couples less than 50 age grp . Hotel s 15 mn walking distance from Mall road but steap height . Good
AA
(Stayed 18 Jun, 2025)

group Traveller

5/5
Very Good Hotel... The staff was very cooperative. services are phenomenal...
KM
(Stayed 16 Jun, 2025)

group Traveller | 1 Reviews Written

3/5
hotel location is not good vehicle parking problem face by driver. floor is not good condition and breakfast facility not proper
KS
(Stayed 8 Jun, 2025)

group Traveller

1/5
very bad service ..the behaviour of staff is very poor even room was not very clean.
DH
(Stayed 22 May, 2025)

1/5
The Behaviour Of Receptionist Is Rude But Food is Very Good i really disappointed with cleaning In Rooms & Behaviour Some Person who attend the customer.

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