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Guest Reviews & Rating for Hotel City Castle
Sort By:Latest firstSort By Latest first Helpful first Positive first Negative first
goRating
3.8/5
1162 Ratings
447 Reviews
5
371
4
414
3
210
2
80
1
87
What our guests say?
- nice staff (150)
- near the mall road (98)
- clean room (96)
- nice stay (77)
- nice location (56)
- good washroom (26)
- + 6 more
BS
basit seraj (Stayed 5 Aug, 2025)
4/5
no kettle, toiletries items, no smart TV, not awesome but just okay
AU
Ammad uddin (Stayed 16 Jul, 2025)
5/5
Had wonderful experience here, awesome mountain view balcony, helpful & decent staff, tasty food 10/10 place to stay
SS
Siddharth Sanat (Stayed 14 Jul, 2025)
3 Reviews Written
3/5
The stay was nice, food was nice, but the cleaning staff were rude. The washroom wasn’t clean and when I asked him to clean, he was like it’s a stain it can’t be cleaned.
MS
Mohd Shahwaiz (Stayed 12 Jul, 2025)
group Traveller | 1 Reviews Written
2/5
the stay at the hotel was not very good.
the phone wasn’t working, neither was the wi-fi.
there was no electric kettle in the room — i had to request one.
there were no complimentary coffee or milk packets either.
overall, it was a bad experience.
G
Guest (Stayed 11 Jul, 2025)
1 Reviews Written
1/5
The stay at the hotel was not very good.
The phone wasn’t working, neither was the Wi-Fi.
There was no electric kettle in the room — I had to request one.
There were no complimentary coffee or milk packets either.
Overall, it was very a bad experience.
WA
Wasim Anwar (Stayed 5 Jul, 2025)
family Traveller
3/5
Staff were good , hotel s at top Height so recommend only for couples less than 50 age grp . Hotel s 15 mn walking distance from Mall road but steap height .
Good
AA
Aman Aman (Stayed 18 Jun, 2025)
group Traveller
5/5
Very Good Hotel... The staff was very cooperative. services are phenomenal...
KM
Khemchand Mathuria (Stayed 16 Jun, 2025)
group Traveller | 1 Reviews Written
3/5
hotel location is not good vehicle parking problem face by driver.
floor is not good condition and breakfast facility not proper
KS
Kumari Shivani (Stayed 8 Jun, 2025)
group Traveller
1/5
very bad service ..the behaviour of staff is very poor even room was not very clean.
DH
Deepak Handa (Stayed 22 May, 2025)
1/5
The Behaviour Of Receptionist Is Rude But Food is Very Good i really disappointed with cleaning In Rooms & Behaviour Some Person who attend the customer.
