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Guest Reviews & Rating for Hotel City Palace
Sort By:Latest firstSort By Latest first Helpful first Positive first Negative first
goRating
3.5/5
284 Ratings
96 Reviews
5
72
4
67
3
54
2
38
1
53
What our guests say?
- small room (22)
- near varanasi junction railway station (16)
- nice stay (10)
- rude staff (9)
- nice location (8)
- outside food (5)
- + 6 more
DY
divakar yadav (Stayed 2 Aug, 2025)
5/5
nyc
AD
ADITYA DUBEY (Stayed 25 May, 2025)
3/5
good
SS
Shiv Shankar Pandit (Stayed 4 May, 2025)
solo Traveller
1/5
It is located very near to Varanasi Juction. It is 70 meters inside main road. Breakfast is an issue, it has been strategically kept from 9 am till 11 am so that least number of people can have breakfast. Most of the people in Varanasi finishes breakfast by 9 am, here it starts at 9 am. They need to change the Breakfast time. Interestingly, checkout time is also 11 am. So, you to finish breakfast before 11 am and check out right away.
PK
PRAKASH KUMAR (Stayed 25 Apr, 2025)
group Traveller
5/5
awesome experience of stay plus the food was delicious 😋
SS
shagun sri (Stayed 17 Nov, 2024)
women Traveller
1/5
This is the one of the worst hotel i visit , Rooms were too tiny and conjusted with smell in the room . Hotel people are always fighting with their own staff and not responding propetly with room service at all
Morning complimentry breakfast came aftet two hours with calling them 10 times that too cold allo partha and chai
Not at all recommed from my end ,it having pathetic condition
AN
Ananya Nath (Stayed 6 Nov, 2024)
group Traveller | 22 Reviews Written
4/5
nice stay and good food & hospitality.
AS
Aparna Sharma (Stayed 22 Oct, 2024)
family Traveller
4/5
price - very good offered by goibiboo
location - very bad, small gali with other residential houses, stinking with non cleanliness
premises - hotel is very clean, rooms are very very small filled well with required furniture.
food - not good, the cook is unable to match your demands of the family
staff - average rating overall, cordial friendly but manager is ready to charge for non chargeable things eg. water fell on floor to which he wants extra money
average,
NR
NAVDEEP Rana (Stayed 13 Oct, 2024)
group Traveller
2/5
i have no hotel photosservice is very poor and tv is not working in todaysmeal is not goodso sorry because i have very bad experience in this booking
VA
Vijay Anand (Stayed 20 Sep, 2024)
solo Traveller | 7 Reviews Written
3/5
Location of the Hotel is good.
The room was very small.
Staff behavior was good.
Food provided from outsourcing ( not preparing food in the Hotel).
Breakfast timing is very odd ( 9am to 11am)
AP
Amit Pandey (Stayed 20 Aug, 2024)
solo Traveller | 2 Reviews Written
1/5
very poor response on customer handling.only one answer for every issue that talk to GM sir and beauty is like that GM Sir will not be available in hotel.not fit for professional travelers.
