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Guest Reviews & Rating for Conrad Bengaluru- Luxury by Hilton

goRating

4.3/5

270 Ratings

70 Reviews
5
177
4
46
3
21
2
9
1
17

What our guests say?

  • great service (19)
  • comfortable stay (19)
  • nice room (9)
  • good food (8)
  • helpful property (7)
  • near ulsoor lake (4)
  • + 1 more
AB
(Stayed 21 Jul, 2024)

women Traveller

1/5
The Geyser does not have hot water even in room why they are 5 star hotel and at buffet i said chef to toast the bread he refuse to do so very pathetic service and refuse to give us refund and ask us to bath in another bathroom of another room so bad experience overall. one star
KS
(Stayed 3 Jul, 2024)

family Traveller

2/5
They said king size bed they gave queen size bed not happy with the size.we had mentioned we are having a baby but still gave Queen size be
MS
(Stayed 15 May, 2024)

group Traveller | 7 Reviews Written

4/5
I recently stayed at Conrad, and while the overall experience was decent, there is definitely room for improvement in their hospitality. The front desk staff were polite, but they seemed somewhat inattentive to guests'. Additionally, the room service was slow, and there were a few instances where my requests were not addressed promptly. The dining experience was particularly disappointing. The restaurant staff lacked efficiency, and the food took an excessively long time to arrive. When it final ...more
PI
(Stayed 1 Mar, 2024)

group Traveller | 7 Reviews Written

1/5
Hotel is good but the staff are nightmare.Horrible staff they lie on your face
(Stayed 6 Jan, 2024)

group Traveller | 1 Reviews Written

5/5
Room had a great view of the lake. The hotel staff was very courteous and hospitable. Definitely worth a visit!

Marketing Manager | Ruben Nair Replied in 24 days

Dear Vinayak, Thank you for sharing a positive review about your experience with us. Looking forward to having you a ...more

NJ
(Stayed 6 Jan, 2024)

women Traveller | 12 Reviews Written

2/5
Room service was weirdly chargable. Mismanaged breakfast services. Took very long to get a table for breakfast. For sure, not worth the price.

Marketing Manager | Ruben Nair Replied in 24 days

Dear Navni, We regret to hear about your experience. We will look into this matter closely and necessary corrective ...more

SD
(Stayed 1 Jan, 2024)

group Traveller | 3 Reviews Written

5/5
beautiful ambiance

General Manager | Mr Digvijay Singh Replied in 1 month

Dear Suchismita, Thank you for sharing a positive review. Looking forward to having you again with us

PM
(Stayed 15 Dec, 2023)

group Traveller | 2 Reviews Written

5/5
Service was slow but overall experience was great!! Met some clients

General Manager | Mr Digvijay Singh Replied in 1 month

Dear Praveen, We are glad you had an amazing stay with us. Looking forward to have you again.

RK
(Stayed 3 Jan, 2023)

group Traveller | 1 Reviews Written

5/5

General Manager | Srijan Vadhera Replied in 6 days

Dear Guest, We are truly heartened to receive your generous review of your stay with us. Thank you for letting us kn ...more

(Stayed 3 Jan, 2023)

women Traveller | 4 Reviews Written

5/5
The rooms were clean, very comfortable, and the staff was amazing especially Achint Dang in front desk at night on 31 st dec . He went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting Bangalore:)

General Manager | Srijan Vadhera Replied in 6 days

Dear Guest, We are truly heartened to receive your generous review of your stay with us. Thank you for letting us kn ...more

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