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Guest Reviews & Rating for Hotel Cresent

goRating

4/5

106 Ratings

58 Reviews
5
43
4
34
3
21
2
6
1
2

What our guests say?

  • cooperative staff (20)
  • awesome food (8)
  • nice room (7)
  • pleasant stay (6)
  • peaceful location (6)
  • best place (4)
  • + 2 more
SA
(Stayed 14 Apr, 2025)

group Traveller

4/5
it was great...staff is very hospitable.... service is fast food quality is good
JM
(Stayed 6 Jan, 2025)

group Traveller | 1 Reviews Written

2/5
Smoking smells were there in rooms. Rooms are lacking ventilation. Felt management is not very honest with there suggestions. Smelly room and service.

Manager | Adarsh Replied in 10 days

Dear Guest, Greetings from Hotel Cresent, Varanasi! Thank you for sharing your feedback. We sincerely apologize fo ...more

PP
(Stayed 1 Jan, 2025)

group Traveller

2/5
Gave a small room at the price of the executive room. When asked to change rooms, they said that we'll have to manage. Very small room with no ventilation. Also the tv wasn't working. Feedback was completely ignored. We didn't argue much because we didn't want to spoil the first day of our journey. The hotel management should take care of these things without saying. They shouldn't have allowed booking for the executive room when they didn't have one available. Or should have informed earlier an ...more

Manager | Adarsh Replied in 14 days

Dear Guest, Greetings from Hotel Cresent, Varanasi! Dear Guest, Thank you for taking the time to share your exp ...more

MS
(Stayed 30 Dec, 2024)

group Traveller

4/5
The hotel is excellent and the hospitality is great… The rooms were immaculate and very comfortable. Only Vegan foods are available.

Manager | Adarsh Replied in 16 days

Dear Guest, Greetings from Hotel Cresent, Varanasi! Thank you for your kind words! We are delighted to hear that y ...more

KS
(Stayed 4 Oct, 2024)

group Traveller | 10 Reviews Written

5/5
RS
(Stayed 15 Aug, 2022)

family Traveller

2/5
Average experience. breakfast we were provided sandwich which was not good. I will not recommend for stay.

Manager | Pankaj Replied in 2 months

THANKS FOR YOUR VALUABLE FEEDBACK. WE WILL TRY TO PROVIDE BETTER SERVICE.

AP
(Stayed 20 Apr, 2022)

solo Traveller | 14 Reviews Written

5/5
Extremely polite and friendly staff, extra points for them. Clean and tidy rooms, restuarant is also good.

Manager | Cresent Replied in 13 days

Thanks for the feedback sir. Looking forward to welcome you again. Replied by Suryakant (Hotel Manager) On 10:45PM, 19 ...more

SV
(Stayed 13 Aug, 2021)

solo Traveller | 1 Reviews Written

5/5
nice location..very polite and professional staff..easy to locate.

Manager | Suryakant Replied in 6 days

Thanks for the feedback sir. Looking forward to welcome you again.

IM
(Stayed 7 Mar, 2021)

group Traveller

5/5
Very homely excellent service cool and quiet . Recommending everybody to stay in this hotel.

Manager | Cresent Replied in 1 month

Thank you for the feedback sir. Looking forward to host you soon.

(Stayed 15 Oct, 2019)

group Traveller | 4 Reviews Written

5/5
very nice hotel,clean rooms,food was awesome, cooperative staff,I recommend this for family travellers hotel is situated in a colony,safety feeling is there

Manager | Cresent Villa Replied in 1 month

Thank you Sir for your feedback

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