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Guest Reviews & Rating for Crowne Plaza Today Gurugram,an IHG Hotel

goRating

4.4/5

683 Ratings

173 Reviews
5
456
4
152
3
28
2
21
1
26

What our guests say?

  • good staff (55)
  • good room (41)
  • comfortable stay (37)
  • delicious food (25)
  • nice property (16)
  • amazing breakfast (14)
  • + 6 more
DN
(Stayed 13 Jul, 2025)

5/5
Had a wonderful stay at Crowne Plaza Gurugram! The rooms were clean and comfortable, the food was excellent, and the service was top-notch. A special thanks to Ms. Bhavna for her outstanding hospitality and personal attention—she truly made the experience memorable. Highly recommended!
SG
(Stayed 10 Jul, 2025)

3/5
Below average

Reeti Soota Replied in 2 days

Dear Guest, Thank you for sharing your feedback. We appreciate your visit and are always striving to enhance our guests ...more

DJ
(Stayed 8 Jun, 2025)

group Traveller

5/5
everything was great, the hotel exceeded my expectations! the lobby area is very beautiful, and the staff were friendly and welcoming. the front office team, including the doorman and security personnel, were courteous and efficient. the breakfast and dinner both were delicious, with a wide variety of options. overall, i had a great experience at the crown plaza gurgaon. the staff were friendly, and the amenities were excellent. i would definitely recommend this hotel to others.

Reeti Soota Replied in few seconds

Dear Mr. Jagga, Thank you so much for your wonderful feedback. We’re thrilled to hear that your experience at Crowne Pla ...more

GH
(Stayed 31 May, 2025)

group Traveller

5/5
Very excellent ambience staff is very polite food was so great that we don't have words room was perfect clean bar space was delightful to the eyes

Reeti Soota Replied in 1 month

Dear Guest, Thank you so much for your review of our hotel. We are pleased to hear that you enjoyed being at Crowne Pla ...more

PS
(Stayed 28 May, 2025)

group Traveller | 3 Reviews Written

5/5
one of my favourite hotel now, excellent hotel and staff behaviour and food.

Reeti Soota Replied in 1 month

Dear Guest, Thank you so much for your review of our hotel. We are pleased to hear that you enjoyed being at Crowne Pla ...more

AG
(Stayed 20 May, 2025)

group Traveller

5/5
LB
(Stayed 19 May, 2025)

group Traveller | 5 Reviews Written

2/5
Crowne plaza is indeed was amazing hotel. Amenities were awesome as expected. Room was amazing. However, the hotel itself was under maintainence, it was quite irritating that drilling noise was there throughout the day. When we put a complaint, they stopped drilling but hammer 🔨 started its work. So again it was more irritating. insted of being a peaceful stay it became a kind of irritation. overall it was okay.

Reeti Soota Replied in 2 months

Dear Guest, Thank you for bringing this to our attention. We apologize for the inconvenience during your stay, as that ...more

KK
(Stayed 24 Mar, 2025)

women Traveller

5/5
it was amazing and staff were on their toes to make their guests happy and provide exceptional services

Reeti Soota Replied in 4 months

Dear Guest, Thank you so much for your review of our hotel. We are pleased to hear that you enjoyed being at Crowne Pla ...more

NG
(Stayed 20 Mar, 2025)

solo Traveller

5/5
Best service and hospitality

Reeti Soota Replied in 4 months

Dear Guest, Thank you so much for your review of our hotel. We are pleased to hear that you enjoyed being at Crowne Pla ...more

AB
(Stayed 26 Feb, 2025)

women Traveller

4/5
had the best buffet and wonderful time at crowne plaza gurugram thanks

Reeti Soota Replied in 4 months

Dear Guest, Thank you so much for your review of our hotel. We are pleased to hear that you enjoyed being at Crowne Pla ...more

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