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Guest Reviews & Rating for Hotel Delhi Heart

goRating

3.6/5

183 Ratings

94 Reviews
5
64
4
46
3
31
2
13
1
29

What our guests say?

  • near new delhi railway station (14)
  • noisy room (11)
  • poor service (9)
  • excellent location (9)
  • worst experience (4)
  • comfortable stay (4)
  • + 4 more
MJ
(Stayed 2 Feb, 2025)

group Traveller

1/5
booked a basic delux room but room was not worth for tht money... broken switchboards, stain in sheets and cot, lot of garbage and dust beneath the bed.
DT
(Stayed 9 Nov, 2024)

group Traveller

2/5
Rooms are dirty No hot water in room used rod Tv mulfuncting No kettle in i stuck in lift for 30 mn
SD
(Stayed 30 Oct, 2024)

group Traveller

4/5
hotel room and staff behavior is good but food is costly
BB
(Stayed 13 Oct, 2024)

family Traveller

1/5
booked triple room , prepaid ,given double room. no hot water
JS
(Stayed 13 Nov, 2023)

family Traveller

4/5
The stay was comfortable. The front desk was welcoming. The checkin was smooth. The team helped us with luggage. Most essential facilities like lift, hot water, dustbins, room service was quite effective. At 4am, On our call they switched on the Geyser for hot water. In nutshell, the stay was overall great. Downsides: The bed had open edges as the mattress was smaller then the bed. That can hurt someone if you are not conscious. Rooms didn't have any window.
VN
(Stayed 25 Jun, 2023)

group Traveller | 2 Reviews Written

4/5
Value for the money spent.. polite and co-operative staff.. well maintained and tidy rooms .. enjoyed my stay.. surely looking to book the samw for my next visit.
NM
(Stayed 13 Dec, 2022)

group Traveller

1/5
It's a 3rd class worst quality hotel, uncleaned washroom, bedsheets, pillows and cockroaches. Even they don't bother their guest - given broken mug in the washroom. Horrible experience - Please dont waste money and time on this hotel.Also, Pathetic response from manager if you complaint.

M | Sakir Khan Replied in 16 days

We apologize for the troubles that you had to go through and we regret the inconvenience caused. It is rather unfortunat ...more

AM
(Stayed 27 Nov, 2022)

group Traveller | 1 Reviews Written

5/5

General Manager | Sakir Khan Replied in 2 days

Dear Guest, Greetings from HOTEL DELHI HEART ! At the onset, we would like to thank you for your kind feedback. Your wor ...more

AS
(Stayed 21 Sep, 2022)

group Traveller | 1 Reviews Written

1/5
Room and ac quality low............................... ......... ........ ..................

O | Sakir Replied in 12 days

Dear Guest, We appreciate your feedback. The aim of our team is to provide the best hospitality and services to our gues ...more

GK
(Stayed 13 Jun, 2022)

family Traveller | 3 Reviews Written

1/5
worst hospitalityworst roomsunfriendly staffpoorest room condition simply waste of money

O | Sakir Replied in 4 months

Dear Guest, We appreciate your feedback. The aim of our team is to provide the best hospitality and services to our gues ...more

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