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Guest Reviews & Rating for Diamonds Guests Houses

goRating

2.8/5

23 Ratings

8 Reviews
5
2
4
6
3
7
2
1
1
7
SM
(Stayed 11 Mar, 2025)

group Traveller

1/5
AC was not working, the chair was broken, they didn't provide any proper mattress, the whole bathroom was broken with tap leaking. the room was filled with mosquitoes
(Stayed 6 Oct, 2024)

solo Traveller | 7 Reviews Written

1/5
When reached to the hotel, staff gave a surprise by saying that they don't have my reservation. I reserved a room well in advance. After reaching & knowing as no booking in their records, they asked me to stay in a Non AC room temporarily for an hour so that they can manage and clean an AC room but I had to stay 4 hours in non AC and no one after that came to me to inform whether my room is ready or not. Later I had to turn to the hotel staff to clean my AC room.. staff was trying to fool me wit ...more
NS
(Stayed 14 Dec, 2022)

group Traveller | 4 Reviews Written

1/5
Hotel room was very small, around 50-60 sqarefeet. Price was too expensive compared to quality of hotel.
AD
(Stayed 21 Jul, 2022)

family Traveller

5/5
BOTH ROOM CONDITION AND AC ARE GOOD. CLEAN WASHROOM. VERY FRIENDLY STAFF. DRINKING WATER SUPPLY IS AQUAGUARD.

Owner | Prasun Kumar Nath Replied in 18 days

Thank u for ur review

SP
(Stayed 18 Jun, 2022)

solo Traveller

4/5
Overall stay was nice. Room was small but it was clean and well-maintained. Also Room had a window which is often missing in other hotels. Although it is not close to Kalyani Station, the location was peaceful. It is 1km away from ITI More where you can find a lot of good restaurants. The price at which I got an AC room is another feather in the cap. Only one thing that was not good about the hotel was that western toilet was not provided with jet or hand-shower, and there was only one mug in t ...more

Owner | Prasun Kumar Nath Replied in 1 month

Thank u for ur review. U have already implemented ur suggestions.Hope to see u soon

SK
(Stayed 23 May, 2022)

solo Traveller | 1 Reviews Written

4/5
it was a good experiencein this price range hotel is good and good hostilityoverall good hotel. can be recommended

Manager | Prasun Replied in 13 days

Thank u very much for your valuable feed back. Come back again.

(Stayed 9 May, 2022)

group Traveller | 26 Reviews Written

3/5
Average Hotel. Price is high. Hotel staff behavior has to be improved. Food provided by hotel is good and recommended.

Manager | Prasun Replied in 11 days

Dear Mr Kumar, Thank u for your valuable feedback. with a serious note will try to improve and looking forward to meet u ...more

SS
(Stayed 6 May, 2022)

group Traveller

1/5
room is unhygienic it's so dirty unable to take breath properly.......... ..............................

Manager | Prasun Replied in 14 days

Dear Mr Sharma, It is very unfortunate that we have failed ur expectation. With a serious note will try to satisfy ur ex ...more

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