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Reviews of DLS Hotel Pearl

Kulri Chowk, MussoorieKalsia Estate, Opposite Picture Palace,mall road .Kurli, Mussoorie248179Kulri ChowkMussoorieIndia

3 minutes walk to Picture Palace

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7644123.6/5

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Guest Reviews & Rating for DLS Hotel Pearl

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3.6/5

764 Ratings

412 Reviews

343

158

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What our guests say?

cooperative staff (154)
good stay (93)
near the mall road (72)
delicious food (72)
good room (69)
nice location (55)
+ 6 more

Nipun Sehgal (Stayed 20 Jul, 2025)

group Traveller | 4 Reviews Written

3/5

The hotel was fine. But the service is very poor. You have to call atleast twice or thrice to get something from the room service or the restaurant.

The Pearl By DLS Hotels Replied in 5 days

Dear Nipun, Thanks for taking some time to review us. We are glad that you find our hotel fine. As you raised concern a ...more

AYUSH JAIN (Stayed 11 Jul, 2025)

4/5

a nice..good stay..

The Pearl By DLS Hotels Replied in 5 days

Dear Ayush, thanks for taking some time to review us. We are delighted to hear that you had a nice stay at our property ...more

Pankaj Bhalotia (Stayed 10 Jul, 2025)

1 Reviews Written

2/5

Hotel photo shown in app is almost 15-20 years old.. hotel in lonely lane having no ideal lights on the way.. .. Food quality and service is very poor.. not recommended to anyone.. poor experience..

Tanuj Chhabra (Stayed 6 Jul, 2025)

group Traveller | 5 Reviews Written

4/5

very good place,value for money. approach road to hotel is slightly tricky being a downward slope, rest everything was great

The Pearl By DLS Hotels Replied in 10 days

Dear Tanuj, It's make our day to see that you had a wonderful stay at our property , everything you find was great that ...more

Chirag (Stayed 5 Jul, 2025)

1/5

Worst atmosphere ever! if you want peace of mind dont ever think to come here. There are kids here chirping like birds (not very melodious though) and the hotel management don't give a shit about it even after repeated complaints. And and and more to add there are people jumping like monkeys just above your head.... pick any hotel but not this... if there's any problem you have to tell them multiple times and there isn't any guarantee of a solution there's a dummy person sitting at the reception who won't even pick your phone you are supposed to visit him/her in person.

RISHABH ARORA (Stayed 18 Jun, 2025)

group Traveller

1/5

i recently stayed at dls hotel pearl and, unfortunately, the experience did not live up to expectations. the room provided was quite different from what was shown in the pictures online, which was the first letdown. the washroom and balcony had a persistent unpleasant odor, which made the stay uncomfortable.additionally, the breakfast served was below average in terms of both quality and variety. for the price paid, the overall experience fell short on several fronts — cleanliness, comfort, and ...more

The Pearl By DLS Hotels Replied in few seconds

Dear Rishabh , I'm particularly concerned to learn that your room differed significantly from our online pictures, and ...more

devansh sharma (Stayed 26 May, 2025)

group Traveller

1/5

Very poor property. I will never recommend it to anyone. But you can see the photos what is the quality of products and room they are providing. Dirty room, dirty washroom. Washroom has insect in it. Bucket and towels were so dirty they had stains. And during booking it was mentioned that complimentry drink will be provided but there was no drink offered by them. And the most important part is its not worth for money.Please reconsider it before booking room.

The Pearl By DLS Hotels Replied in few seconds

Dear Devansh , First of all,Thanks for your feedback . You raised concerned about cleanliness, if at the time of your s ...more

devansh sharma (Stayed 26 May, 2025)

1/5

Very much worst service. As mentioned about complimentary drinks and tea nothing was provided. Staff was too rude. Very bad service. please go for other hotels there are various other hotels which provide good service as promised. I was charged but actual value is not more than 2000. I booked for 3 person but they provided me only 2 water bottles. Washroom was not clean. Insects are roaming inside washroom. Towels are too dirty having lots of stain in them.

Kalpesh Patel (Stayed 14 May, 2025)

family Traveller

2/5

hotel situated at slope and there was no entry of commercial vehicle

The Pearl By DLS Hotels Replied in 2 months

Dear Kalpesh, thanks for taking some time to review us, Let me tell you that our property is situated at mall road and r ...more

Baliram Ibitwar (Stayed 3 May, 2025)

family Traveller

4/5

It is good but need improvement in hot water arrangement.as we have to wait for one to two hour for hot water

The Pearl By DLS Hotels Replied in 2 months

Dear Baliram, Thanks for taking some time to review us. We are delighted to know that you had a good stay there. You ra ...more

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Reviews of DLS Hotel Pearl

Guest Reviews & Rating for DLS Hotel Pearl

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