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Hotel
Guest Reviews & Rating for DLS Serenity Resort and Spa
Sort By:Latest firstSort By Latest first Helpful first Positive first Negative first
goRating
4.1/5
229 Ratings
147 Reviews
5
109
4
69
3
27
2
9
1
15
What our guests say?
- good staff (48)
- nice room (35)
- awesome food (30)
- pleasant stay (27)
- awesome place (18)
- amazing location (13)
- + 6 more
DS
Dolly Sharma (Stayed 8 Jul, 2025)
group Traveller
5/5
hotel was clean and staff was very supportive.location of the hotel was very nice .rooms of the hotels was very neat and clean. highly recommendable hotel.overall it was great experience
DS
Dolly Sharma (Stayed 7 Jul, 2025)
5/5
The hotel has beautiful mountain view, Great room and ambience, cooperative staff, service was too good , highly recommendable hotel.overall it was great experience 😍😍
JJ
JYOTI JYOTI (Stayed 23 Jun, 2025)
family Traveller
5/5
good stay and have a wonderful experience.good staff behaviour and every time attend the guest and meal are delicious and breakfast and dinner. all time good for me and my family . it is a good resort for family
SD
SUMIT DEORE (Stayed 9 May, 2025)
5 Reviews Written
5/5
Excellent stay for family and kids. Good Food, nice scenic rooms, excellent staff. Good Rooms, parking facility is available.
Serenity Resort By DLS Hotels Replied in 2 months
Dear Sumit Thank you so much for your wonderful feedback! We're absolutely delighted to hear that you had an excellent s ...more
SD
SUMIT DEORE (Stayed 9 May, 2025)
family Traveller | 5 Reviews Written
5/5
Excellent location, Nice room viewa
Peaceful area with kids and family
NR
Neelima Reddy (Stayed 20 Apr, 2025)
group Traveller
1/5
I received the survey even before I checked in! very poor service
VK
vikas kalra (Stayed 30 May, 2024)
family Traveller | 2 Reviews Written
3/5
food is good overall F&B production as well as service is good must be apprciated.
play zone area is only for show. so advice to those having children's and anticipating that game zone is there big no it is for show and management people very openly tell you that billiards balls are not available sky hockey is not working. so big time no for that if u are booking. there are other options at good competitive prices please do HW. eg chandertal is ok
ES
Ekam Singh (Stayed 18 Nov, 2023)
group Traveller
5/5
view from The window was Good.
value Of 🤑 Money
supportable Staff
spacious Rooms 🎇
must Recommended
SS
Sonali Sharma (Stayed 15 Nov, 2023)
group Traveller
5/5
my stay was amazing with DLS hotels. good view, tasty food and staff was very supportive.
Hotels | Dls Replied in 5 hours
Thanks for your Valuable Feedback
Sudershan Kumar (Stayed 11 Jan, 2022)
family Traveller | 1 Reviews Written
3/5
Location: an on-road approach to the hotel is goodView: view from hotel was niceRoom service: not up to the markRoom service will work only after 8 am.Rooms are also need improvement in term of fit finishing. Rooms are not justifying the hotel charges.View from hotel
Reservation Manager | Pradeep Thakur Replied in 15 days
Dear Sudershan ji, Greeting of the day from The Serenity Resort & Spa !!! First all we would like to thank you to ...more
