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Guest Reviews & Rating for Hotel Elegance @ New Delhi Railway Station

goRating

3.6/5

1095 Ratings

429 Reviews
5
403
4
291
3
184
2
85
1
132

What our guests say?

  • cooperative staff (71)
  • nice location (39)
  • comfortable stay (35)
  • small room (22)
  • bad experience (16)
  • clean place (15)
  • + 6 more
AK
(Stayed 15 Aug, 2025)

4/5
hotel was good

Suraj Singh Replied in 1 day

Thanks so much for sharing your experience with us. We hope to see you again soon.” “We really appreciate you taking the ...more

(Stayed 11 Aug, 2025)

11 Reviews Written

5/5
very nice hotel very. good managar mr nazir good sarves

Suraj Singh Replied in 1 day

VERY VERY THANK YOU SO MUCH SIR

MP
(Stayed 11 Aug, 2025)

2/5
service is poor, rooms are old and furniture are torn and stinky all taps and commode are out of order, staffs does not care . no response after several complaints
MP
(Stayed 11 Aug, 2025)

2/5
service is poor, rooms are old and furniture are torn and stinky all taps and commode are out of order, staffs does not care . no response after several complaints
SP
(Stayed 11 Aug, 2025)

2/5
service is poor, rooms are old and furniture are torn and stinky all taps and commode are out of order, staffs does not care . no response after several complaints

Suraj Singh Replied in 5 days

Dear sujit prasad, thank you for choosing to stay with us. We regret to not satisfy you regarding service or room qualit ...more

DK
(Stayed 7 Aug, 2025)

5/5
very good staf

Suraj Singh Replied in 7 days

Thanks so much for sharing your experience with us. We hope to see you again soon.” “We really appreciate you taking the ...more

NS
(Stayed 5 Aug, 2025)

1/5
very bad experience, I don't get the room I booked whereas I booked it four days prior of my visit in the hotel , they allot my room to someone else and give us servant room , quality of room and bathroom is very bad and bedding is very bad not washed.

Suraj Singh Replied in 11 days

Dear Navdeep singh, thank you for choosing to stay with us. We regret to not satisfy you regarding service or room quali ...more

NS
(Stayed 5 Aug, 2025)

1/5
very bad experience,room is not clean

Suraj Singh Replied in 11 days

Dear Navdeep singh, thank you for choosing to stay with us. We regret to not satisfy you regarding service or room quali ...more

(Stayed 3 Aug, 2025)

5/5
location is nice suraj sir is good person

Suraj Singh Replied in 1 day

Thanks so much for sharing your experience with us. We hope to see you again soon.” “We really appreciate you taking the ...more

PS
(Stayed 29 Jul, 2025)

39 Reviews Written

1/5
the hotel is not worth please don't compromise with your comfortable accommodation for a little difference of rates you really regret after book this hotel they are not check the executive room pictures

Suraj Singh Replied in 3 days

Dear guest, thank you for choosing to stay with us. We regret to not satisfy you regarding service or room quality as yo ...more

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