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Guest Reviews & Rating for Hotel Emperor palms at Karol Bagh

goRating

4/5

1853 Ratings

759 Reviews
5
687
4
392
3
294
2
187
1
293

What our guests say?

  • good staff (158)
  • near karol bagh metro station (111)
  • convenient location (74)
  • small room (70)
  • nice stay (70)
  • delicious food (61)
  • + 6 more
AP
(Stayed 21 Jul, 2025)

5/5
good ambience

Aarti Kumari Replied in 3 days

Thank you for choosing our hotel and for taking the time to leave your thoughts. We’re always striving to turn good sta ...more

CS
(Stayed 18 Jul, 2025)

group Traveller

2/5
CS
(Stayed 28 Apr, 2025)

5/5
nice and neat hotel and received personell staff named nisha excellent for her information shared to us

Aarti kumari Replied in 2 days

Thank you for sharing such positive feedback! We’re eager to host you again and make your next visit just as special!

JA
(Stayed 18 Apr, 2025)

solo Traveller

2/5
no chargar point neyar bad 2 no shwar wataer flowing no brak fast satsfi no swich bord bdroom neyer

Aarti Kumari Replied in 3 months

Thank you for your honest feedback. We're truly sorry that your visit left you disappointed. We’re listening carefully a ...more

SK
(Stayed 24 Mar, 2025)

group Traveller

5/5
Hotel is good, supporting staff Ms Komal & Satidh is good nature & supportive, Overall stay ,I will rate 5 star

Aarti Kumari Replied in 4 months

Thank you for taking the time to share your experience. We’re delighted you enjoyed your visit and hope to see you again ...more

VS
(Stayed 7 Mar, 2025)

solo Traveller

1/5
my stay experience was miserable. room was very small compared to what i booked. toilet flush wasn't working. power point to charge the phone wasn't standard

Aarti Kumari Replied in 5 months

Thank you for sharing your experience. We understand your frustration and are genuinely sorry that we fell short. Your ...more

PK
(Stayed 21 Feb, 2025)

group Traveller

5/5
The Hotel provided best standard of services from Check In to Check out. The staff members are courteous. Room was cleaned properly with stain free linens. Complimentary Breakfast was up to my satisfaction. Will stay on my next visit. Cleanliness, hygiene and Complimentary Breakfast.

Manager | Vipin K Verma Replied in 12 hours

thanks sir for this feedback.......

(Stayed 17 Feb, 2025)

group Traveller | 3 Reviews Written

5/5
my stay was fantastic, the rooms were clean and tidy, and the staff was friendly especially komal,satish , vipin & darshan from the restaurant.
HP
(Stayed 8 Feb, 2025)

group Traveller

5/5
it was amazing, the staff was really nice, komal and satish were good

Hotel Owner | Alaya Stays Replied in 2 days

Thank you for taking the time to leave a review, we're glad you enjoyed your stay with us. We hope to welcome you back. ...more

SM
(Stayed 25 Jan, 2025)

group Traveller

5/5
staff is very friendly, amazing hositality by Komal and Satish i am very impressed .

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