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Guest Reviews & Rating for Hotel Escala by Levelup

goRating

3.7/5

204 Ratings

73 Reviews
5
111
4
29
3
25
2
15
1
24

What our guests say?

  • awesome stay (14)
  • great staff (14)
  • poor service (10)
  • tasty food (8)
  • dirty room (5)
  • welcome drink (3)
  • + 2 more
AM
(Stayed 29 Apr, 2025)

3/5
property is good but maintainance was very poor. pool is not at all at working conditions, staff will tell you by the evening it will be clean then in the evening will say it will be cleaned in the morning but it wasn't there. I stay there for 2 days but unable to use pool.
(Stayed 27 Mar, 2025)

family Traveller | 1 Reviews Written

1/5
Worst experience Rooms were not upto mark. Food was pathetic. They really need to scale up to the price they are charging
KS
(Stayed 21 Feb, 2025)

group Traveller | 1 Reviews Written

5/5
Best hotel in amritsar and also provide a good services
PS
(Stayed 7 Feb, 2025)

solo Traveller

5/5
My overall experience was good. The staff was very polite and extremely humble. It was my first stay in Amritsar, I enjoyed it very much.

General Manager | Simran Arora Replied in 5 days

Dear Guest, Greetings from Escala !! Thank you for your valuable feedback regarding your stay in our Hotel in Amritsar. ...more

JK
(Stayed 26 Jan, 2025)

family Traveller

1/5
The hotel is so old with a weird smell. Hate it. Disgusting

Gm | Simran Arora Replied in 18 days

I am disheartened to learn of your less than perfect experience and please accept my sincere apologies for the inadvert ...more

NA
(Stayed 26 Nov, 2024)

family Traveller

1/5
Poor ambience, Poor management, Ciggarate smell in rooms as well as on floor, hairs on bed shows bed sheets were not changed. We booked two rooms and left them after this experience to next hotel. We got no refund.

Gm | Simran Arora Replied in 2 months

I am disheartened to learn of your less than perfect experience and please accept my sincere apologies for the inadvert ...more

MA
(Stayed 18 Nov, 2024)

group Traveller

1/5
we had already checked out after a day's booking no photographs taken

Arora | Simran Replied in 5 days

I am disheartened to learn of your less than perfect experience and please accept my sincere apologies for the inadvert ...more

RP
(Stayed 12 Nov, 2024)

family Traveller | 10 Reviews Written

3/5
property and location was good but services were not upto the mark..

Arora | Simran Replied in 11 days

I am disheartened to learn of your less than perfect experience and please accept my sincere apologies for the inadvert ...more

(Stayed 26 Oct, 2024)

group Traveller

3/5
totally a third class room service I have ordered for for it takes 1 hr to come but souces were missing again it takes 30 mints to bring the souces and the whole meal was got cold No towels No TV remotes No internet

General Manager | Simran Arora Replied in 1 month

i am disheartened to learn of your less than perfect experience and please accept my sincere apologies for the inadvert ...more

AK
(Stayed 17 Oct, 2024)

family Traveller

1/5
The property was good but services were really poor. They need to improve their services. In our whole stay, they couldn't provide us towels, toiletries and hot water. The TV was also not working. Not good at all . Specially services and hospitality......

General Manager | Simran Arora Replied in 1 month

I am disheartened to learn of your less than perfect experience and please accept my sincere apologies for the inadvert ...more

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