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Reviews of Estello Guest House

New Town, KolkataRestello Apartment Biswa Bangla Sarani, Plot No. 3/1, Block - AI - 3/1, Oppo. to DLF - 1, New Town, Kolkata700156New TownKolkataIndia

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15132.7/5

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Guest Reviews & Rating for Estello Guest House

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2.7/5

15 Ratings

13 Reviews

What our guests say?

excellent location (3)
not available room (2)

Nandhakishore Balaraman (Stayed 18 Oct, 2019)

solo Traveller | 20 Reviews Written

5/5

good hotel to stay for official trips

Manager | Megacityinn Replied in 1 day

Thanks for your valuable feedback. Next time we will give u better service.

Bhavesh Madhani (Stayed 26 Sep, 2019)

group Traveller | 1 Reviews Written

1/5

was very bad experience, they did not have room , we have to shift to some other place, which was not at all good.

Manager | Megacityinn Replied in 19 days

Thanks for your valuable feedback. Next time we will give u better service.

vikash KUMAR (Stayed 1 Jul, 2019)

solo Traveller

3/5

No issue with the location, it was good. Rooms were fine and comfortable to stay. But the services that they provided was very slow. Cooperation of the staff was average. Overall 3/5 for the stay.

Manager | Megacityinn Replied in 2 months

Thanks for your valuable feedback. Next time we will give u better service.

Devendar Bukya (Stayed 25 Apr, 2019)

solo Traveller | 7 Reviews Written

1/5

Manager | Megacityinn Replied in 1 month

Thanks for your valuable feedback. Next time we will give u better service.

Debashis Sahoo (Stayed 17 Mar, 2019)

1/5

Everything in this guest house was dirty. The bed sheets even after changing were dirty. The floor mat was dirty. The bathroom toilet was leaking. Mosquitoes in the room. TV was connected over an extension cord. Reception was sleeping at 9 in the morning.

Manager | Subhasish Ghosh Replied in 9 days

Thanks for your valuable feedback. Next time we will give u better service

Mrityunjay Pandey (Stayed 6 Feb, 2019)

group Traveller

1/5

good location...but room needs to be repaired , especially the lock and switch board. convenient access to DLF .

Manager | Subhasish Ghosh Replied in 12 days

Thanks for your valuable feedback. Next time we will give u better service.

Somnath Basak (Stayed 6 Feb, 2019)

group Traveller

1/5

1. Whiskey bottle/glasses was inside room, I was kind of shocked after entering the room 2. Cigarette smell was there all around and it was suffocating 3. Very dirty room and balcony, even blanket and pillow were dirty 4. There was a common balcony shared by 3 rooms. Most pathetic part, there was an used *** thrown there..I didn't feel the hotel is safe for family 6. Plug point broken

Manager | Subhasish Ghosh Replied in 13 days

Thanks for your valuable feedback. Next time we will give u better service.

vikash KUMAR (Stayed 9 Jan, 2019)

solo Traveller

3/5

rooms were clean , Excellent location

Manager | Subhasish Ghosh Replied in 1 month

Thanks for your valuable feedback. Next time we will give u better service.

vikash KUMAR (Stayed 30 Nov, 2018)

solo Traveller

5/5

great place to live situated right opposite to DLF.

Manager | Subhasish Ghosh Replied in 21 days

Thanks for your valuable feedback. Next time we will give u better service.

Gopal Banerjee (Stayed 12 Aug, 2018)

5/5

The hotel is good. My train reaching time is the morning and the check in time is at 12pm but they arranged washroom for me to be fresh at nearby another hotel.

Manager | Megacityinn Replied in 17 days

Thanks for your valuable feedback. Next time we will give u better service.