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Reviews of Excellency Resort & Spa

Kushalnagar, CoorgBollur village, guddehosur, Kushalnagar, Karnataka 561234571234KushalnagarCoorgIndia

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60243/5

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Guest Reviews & Rating for Excellency Resort & Spa

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3/5

60 Ratings

24 Reviews

What our guests say?

pathetic service (6)
new room (3)
basic things like (3)
no proper amenity (2)
good facility (2)
near kushalnagar (2)
+ 1 more

Abhishek Sinha (Stayed 28 Dec, 2024)

family Traveller | 1 Reviews Written

2/5

it is taking heavy price for no value food breakfast was lower than any good resort offer (no healthy options like fruits or juice)swimming pool was bad no accommodation for family of 4 like 2 adult and 2 kids no proper accomodation like family room no body picked up phone when i booked room when we arrive there were asking 2000 extra for early check in ..we arrived around 5 am they are just maintaining the resort around but no value for money as customer are not happy for the above things mostly

ATUL MATHEW (Stayed 7 Nov, 2024)

group Traveller

1/5

poor and pathetic experiance the swimming pool was not even cleaned for years and there is no option for dinner at night. not recomended for couples and family

Prince Benet (Stayed 15 May, 2023)

family Traveller | 2 Reviews Written

1/5

The rooms are not clean and reception staffs are pathetic The charges are like 5 star hotels but the service and rooms are like local hotels Please don't suggest this to anyone

Fom | Harsha Replied in 8 months

Dear Guest Greetings from Excellency Resort and Spa !!! Thank you for bringing this issue to our attention. Your feedba ...more

Ravi Prakash Ahuja (Stayed 5 May, 2023)

group Traveller | 4 Reviews Written

1/5

Pathetic...Never Stay Here 😭 Swimming Pool was dirty, rooms had filthy bedsheets, separate bed provided was small and the bedsheet was torn as shown in the pics I shared...After a couple of years, this place will get pathetic as people are least bothered to maintain it

Fom | Harsha Replied in 8 months

Dear Guest Greetings from Excellency Resort and Spa !!! Thank you for bringing this issue to our attention. Your feedba ...more

Anurup Nair (Stayed 1 May, 2023)

family Traveller

1/5

Stayed at this so-called resort for 2 days. I would not recommend go here at all.I paid for one night, and its worth just 1.5k per night max.this is a lodge with a swimming pool, not a resort.Some points about this Excellency Lodge1. responsive housekeeping and kitchen staff.2. Dirt Swimming pool. Yellow mud stored at corner of pool.3. No indore amenities. its mentioned they have Chess n Carrom but in real nothing.4. just for name sake, you will see a kids area. 5. one volleyball/badminton court ...more

Fom | Harsha Replied in 8 months

Dear Guest Greetings from Excellency Resort and Spa !!! Thank you for bringing this issue to our attention. Your feedba ...more

Sonali Shrishrimal (Stayed 28 Jan, 2023)

family Traveller | 1 Reviews Written

1/5

you guys really have to work a lot if you want families with kids to stay. not much breakfast options aren't there. not value for money for sure.

Om | Management Replied in 4 days

Dear sonali, Greetings from Nexstay Excellency Resort & Spa, Thank you for your time to write about us. We reg ...more

Nitin Singh (Stayed 10 Jul, 2022)

family Traveller | 15 Reviews Written

1/5

Pathetic service and hospitality. They are not ready to serve food after 9 in night with no prior communication. I will not suggest this resort for pathetic service Pathetic service. Rude staff

Operations Manager | Jeffery Rodrigues Replied in 21 hours

Dear Guest Greetings from Nexstay excellency Resort and Spa !!! Thank you for bringing this issue to our attention. Your ...more

Mohammed Shafi (Stayed 6 Jul, 2022)

group Traveller

5/5

good service and food

Operations Manager | Jeffery Rodrigues Replied in 5 days

Dear Guest, We are incredibly grateful that you took the time out to leave us a 5-Star review and We look forward to wel ...more

Ankit Baska (Stayed 2 Jul, 2022)

group Traveller | 3 Reviews Written

2/5

It's resort for namesake only, no amenities except swimming pool. Manager and staffs are too much arrogant and unprofessional

Operations Manager | Jeffery Rodrigues Replied in 9 days

Thank You for the review. We would be sure to introspect and see how we could do better. We do hope to see you again.

Aishwarya Kumar (Stayed 27 Jun, 2022)

women Traveller | 5 Reviews Written

4/5

Stay was good. Room was clean. Washroom was clean. Staff were polite. Pool was clean. Food was good except french fries, it was too oily. They didnt provide basic things like tissues, napkin.

Operations Manager | Jeffery Rodrigues Replied in 14 days

Thank you for writing in. We would be sure to see how we could improve upon ourselves. We do hope for another opportunit ...more