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Guest Reviews & Rating for FabHotel Lemon Grass

goRating

3.6/5

74 Ratings

22 Reviews
5
37
4
7
3
9
2
4
1
17

What our guests say?

  • cooperative staff (7)
  • worst experience (6)
  • small room (5)
  • Staff Courtesy (1)
AG
(Stayed 23 Jun, 2025)

3/5
staff was good, check-in was smooth, Room is not spacious and lights were not working properly. Ovarall avarage staying.

FabHotels Support Replied in 3 days

Thank you for your feedback. We’re glad to hear you had a smooth check-in and found the staff helpful. We apologize for ...more

HP
(Stayed 3 May, 2025)

7 Reviews Written

5/5
Nice Place and Staff

FabHotels Support Replied in 10 days

Thank you for your kind words! We’re so glad to hear you had a great stay with us

(Stayed 8 Apr, 2025)

group Traveller | 1 Reviews Written

1/5
Probably the worst of stays I have ever experienced . Combined all stays till date this was worst. Ranging from services to facilities very bad . You will end up asking n no of times for towel, water. No proper soap, shampoo

FabHotels Support Replied in 3 months

Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our servi ...more

AJ
(Stayed 26 Mar, 2025)

group Traveller

1/5
it was booked and at the time of check in hotel manager says no rooms available , simple thing if you hotel is overbooked for particular dates then why taking bookings? ( # FAB HOTEL) it's really disappointed will never book # FAB HOTEL chains

FabHotels Support Replied in 4 months

Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our servi ...more

(Stayed 28 Feb, 2025)

solo Traveller

1/5
One of the worst stays experience in this hotel. The rooms are damn small and the worst part is the attitude of the hotel staff, especially at the reception. NOT RECOMMENDED FOR ANYONE. PLEASE DON'T BOOK THIS PROPERTY UNLESS YOU WANT TO HAVE AN AWFUL EXPERIENCE.

FabHotels Support Replied in 5 months

Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our servi ...more

AD
(Stayed 14 Jan, 2025)

group Traveller

2/5
Room and Bathroom is very small, No hanger for cloths, fan and exhaust are extremely noisy, no telephone, no Kettle in the room. Door Bolt is damaged.

FabHotels Support Replied in 6 months

Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our servi ...more

TT
(Stayed 27 Nov, 2024)

women Traveller

1/5
Horrible Experience!! Staff is good but owner is sick.. and please do not ever book any hotel under Fabhotel neither they pickup the call nor they listen to you. We waited there for 4 hours as the property was not as expected and Fabhotel denied cancellation.

FabHotels Support Replied in 8 months

Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our servi ...more

(Stayed 11 Nov, 2024)

group Traveller

1/5
WORST EXPERIENCE || BROKEN BED || LEAKING AC || FOUL SMELL || DIRTY BEDSHEETSKeeping all other amenities asides like small rooms, bad service levels, etc ...the basic ameneties like bed to sleep, ac for temperature and ventilations, linens should not be compromised if u opted for 3 STAR hotel stay. Never going to book this property and will make sure that this review reaches maximum travellers before so that other should not suffer.
HS
(Stayed 9 Nov, 2024)

group Traveller

5/5
the hotel experience was enjoyable, and the staff was extremely courteous. the location is highly convenient, and the atmosphere of the hotel is quite pleasant.

Customer Delight Officer | Simran Bhalla Replied in 7 days

Thank you for sharing your wonderful experience! We're thrilled to hear that you enjoyed your stay and found the staff c ...more

SK
(Stayed 2 Nov, 2024)

group Traveller

1/5
Dirty room, dirty bedsheet. The fan was about to fall in the midnight. The exhaust didn't work. Tiny insects were everywhere. BIG NO!

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