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Guest Reviews & Rating for Flagship Hotel Ace
Sort By:Latest firstSort By Latest first Helpful first Positive first Negative first
goRating
3.6/5
219 Ratings
80 Reviews
5
82
4
51
3
32
2
27
1
27
What our guests say?
- nice stay (24)
- friendly staff (18)
- spacious room (16)
- nice location (5)
- nice breakfast (4)
- hot water (4)
NC
NAZAL C (Stayed 27 Nov, 2024)
group Traveller
1/5
They asked for more money for early check-in. Also didn't provide breakfast which was in our booking. Is there any option for a refund for breakfast?
JM
Jyoti mali (Stayed 20 Sep, 2024)
women Traveller
1/5
After reaching there they asked for extra money. No water in bathroom, included free breakfast but didnt provide any breakfast and pathetic behaviour of receiptionalist
MJ
Maheswari Jayagopi (Stayed 19 Jun, 2023)
women Traveller
1/5
One of our worst experience with this one. I landed around 2 pm on the date. Immediately the receptionist asked me to pay 492 extra. I immediately called up and they informed to get an invoice for the additional amount we paid, the receptionist in a very rude manner agreed and informed to get it on the checkout date but, on checkout day, their tone and body language was entirely different and denied to produce the invoice for the additional amount we paid. My question to these guys is I'm okay ...more
BN
Bharath N (Stayed 6 Mar, 2023)
solo Traveller | 4 Reviews Written
1/5
I would not even rate a single star because of the service received.The room which was allocated to me had full bed bugs and when checked with property reception they told me they would give me clean room but even it had bed bugs. Later i was asked to vacate the room. The receptionist told he would inform team to initiate refund.But when checked with customer care they are saying they cannot refund it.
AK
Ankit K (Stayed 29 Jan, 2023)
group Traveller | 11 Reviews Written
4/5
Rooms, bathroom, bedsheets are neat and clean. Outside food is allowed. This property has private parking. I stayed here for more than a week. This property is good for business or traveller. The receptionists are also good. But they will not provide toilet/dental kits, Iron,electric kettle, laundry services, in room dining. Still this is best property under ₹ Neat and clean room, bed, washroom.
MM
Murali Mohan (Stayed 10 Jan, 2023)
group Traveller | 5 Reviews Written
5/5
good stay ..nothing fancy affordable and value for money
Manager | Oyo Replied in 1 day
Hey, Murali Mohan! Thanks for your kind words of appreciation. Give us another chance to delight you with our services s ...more
RR
Ravisankar Ramprasad (Stayed 19 Dec, 2022)
solo Traveller
2/5
Very rude behavior by hotel staff handling the reception. No soap, toothpaste or other basic grooming kit expected from a hotel of this category and rating. Bad experience.
HG
Hariharan G (Stayed 18 Dec, 2022)
group Traveller
4/5
Overall experience good, only the issue hot water.
VN
Venktesh Naik (Stayed 13 Nov, 2022)
group Traveller | 1 Reviews Written
1/5
Very poor service. No hot water, not provided a soap. Waited more the 30 mins for check in. I will not recommend anyone. Please train your team about service and hospitality.
Sujith K (Stayed 7 Nov, 2022)
solo Traveller | 5 Reviews Written
1/5
Terrible experience from the moment i stepped into this stupid and poorly maintained hotel. The receptionist needs to be taught on how to behave with customers and he should understand that people aren't staying here on charity. It's 12:50 and I'm still waiting for the room to get ready. I got a room ready at 12:30 and look at the condition of the table here. Never gonna suggest this room to anyone
