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Guest Reviews & Rating for Four Points By Sheraton Jaipur

goRating

3.9/5

4430 Ratings

1643 Reviews
5
2259
4
1145
3
468
2
233
1
325

What our guests say?

  • courteous staff (521)
  • nice stay (354)
  • spacious room (247)
  • great food (189)
  • good place (126)
  • nice location (121)
  • + 6 more
(Stayed 31 Jul, 2025)

5/5
Good quality food, good staff behaviour
SG
(Stayed 26 Jul, 2025)

1/5
My recent was, unfortunately, a letdown. From the moment I arrived, the experience was marred by several issues. The room itself was a major disappointment. It was not properly cleaned—there were visible stains on the carpet, dust on the furniture, and a lingering musty odor. The bathroom had mildew in the corners, and the towels provided were frayed and thin. To top it off, the air conditioning unit was noisy and barely functional, making it difficult to sleep comfortably. The hoteI expected m ...more
KP
(Stayed 17 Jul, 2025)

5/5
3

Shyam Saini Replied in 3 days

Dear Mr. Pathak, Thank you for sharing your feedback. We sincerely apologize that your experience did not meet your expe ...more

TM
(Stayed 17 Jul, 2025)

13 Reviews Written

5/5
Stay was comfortable with nice ambience. Food quality was good having variety of item in breakfast as we availed only that service. Staff was polite, overall nice stay.

Shyam Saini Replied in 3 days

Dear Mr. Mohan, Thank you for sharing your feedback. We sincerely apologize that your experience did not meet your expec ...more

TM
(Stayed 14 Jul, 2025)

family Traveller | 13 Reviews Written

5/5
The overall hotel experience was very good. The room was good, the staff very polite and helpful. Food quality was great with vide spread of items available as per your choice.

Shyam Saini Replied in 6 days

Dear Mr. Mohan, Thank you so much for your wonderful 5-star review! We’re delighted to know that you enjoyed our facilit ...more

AR
(Stayed 11 Jul, 2025)

group Traveller | 2 Reviews Written

1/5
Pathetic stay started from poor services like phone was faulty. Room view was not appreciable. Reception people asked to gi and collect the complementary things from restaurant. I was not satisfied at all with the hotel amenities calling phone was dead. Person came to repair again phone got dead. Reception people asked to collect mini bar things from restaurant.

FOM FPS Jaipur Replied in 10 days

Dear Mr Rai, Thank you for taking the time to share your experience. We sincerely apologize for the inconveniences you ...more

JS
(Stayed 6 Jul, 2025)

family Traveller | 16 Reviews Written

3/5
Stay was fine, but when i asked about complementary cake they refused which is not fine as per 5 star hotel standard. It is 4 star property

FOM FPS Jaipur Replied in 15 days

Dear Mr. Sain, Thank you for your feedback. We’re glad to hear that your stay was fine. Regarding the complementary cak ...more

HC
(Stayed 17 Jun, 2025)

group Traveller

1/5
While booking, u see alot of facilities available BUT , NOTHING IS FREE Spa cost 3000..individual charges paid by us Swimming pool open for very short hours(in day, when all guest have work/tour, rarely anyone could enjoy, NO CHANGING ROOM in pool area) Basic 5₹ lays, in my room fridge, when consumed, was charged 55₹ (room fridge, basic FOOD is FREE in other hotels) Breakfast not available at 7.30 AM what about early meetings guest?? I specified, about 3 guest in 1 room& paid money ONLINE then when checking out, they charged 1700₹ EXTRA per day for 3rd person.. WASTE OF MONEY

Shyam Saini Replied in 1 month

Dear Mr. Chouhan Thank you for sharing your feedback. We sincerely apologize that your experience did not meet your expe ...more

DA
(Stayed 14 Jun, 2025)

family Traveller

4/5
that was nice experience to stay there ...Good and cooperating staff ...Rooms was clean and hygeine....food was very fresh and delicious

Shyam Saini Replied in 1 month

Dear Mr. Agarwal Thank you so much for your wonderful 4-star review! We’re delighted to know that you enjoyed our facili ...more

TJ
(Stayed 12 Jun, 2025)

family Traveller

4/5

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