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Guest Reviews & Rating for Grand Mercure Bangalore - An Accor Brand

goRating

4.2/5

69 Ratings

18 Reviews
5
34
4
19
3
12
2
2
1
2

What our guests say?

  • excellent staff (5)
  • good location (3)
  • great stay (3)
  • awesome room (2)
  • safe place (2)
  • near koramangala (1)
RT
(Stayed 19 Aug, 2024)

group Traveller | 1 Reviews Written

5/5
Very good amenities Awesome rooms

General Manager | Anuj Chaudhry Replied in 2 months

Dear Mr.RohithKumar , We very much appreciate your comments regarding your stay at the Grand Mercure Bangalore. It is ...more

(Stayed 19 Jul, 2023)

solo Traveller | 16 Reviews Written

5/5

General Manager | Anuj Chaudhry Replied in 23 days

Hello Ravi, We loved your review. Thank you for your appreciation and recognition of our team's efforts. Eagerly waitin ...more

SP
(Stayed 23 Dec, 2022)

group Traveller | 1 Reviews Written

5/5

General Manager | Anuj Chaudhry Replied in 10 days

Hello Abhishek, We loved your review. Thank you for your appreciation and recognition of our team's efforts. Eagerly wa ...more

CY
(Stayed 28 Oct, 2022)

solo Traveller

1/5
If there was an option yo rate them zero, i would do that. Absolutely unprofessional staff, including the front desk Manager. Guests safety comes second priority for them over their policies.Impolite behavior snd rudeness was obvious talking to the manager who didnt even have the courtesy to get off his chair and stand when a guest is standing and talking to him for 5 mins. They are least bothered about guests security. Even in caee of a single women traveller. Not a recommended place to stay ...more

General Manager | Anuj Chaudhry Replied in 4 days

Dear Chitra, Thank you for taking the time to tell us about your experience at the Grand Mercure Bangalore. I am sorry ...more

AA
(Stayed 13 Dec, 2021)

group Traveller

3/5
Thank you for the service. We really liked our hotel stay and rooms. The rooms were kept very clean and neat. We were disappointed about the pool area as we were not allowed due to a private event, it’ll be much appreciated if told earlier in advance. The food could get better in taste. Overall it was a pleasant stay but a lot of improvements required and focus on providing value for money to customers. Thank you!

General Manager | Rayan A Replied in 10 days

Dear Patron,Thank you for taking out the time to review us.It has been our endeavor to create unforgettable memories for ...more

ST
(Stayed 11 Aug, 2021)

solo Traveller

5/5
Stayed for a day. Good upkeep and courteous staff. Pleasant stay. Dinner and lunch buffet spread needs improvement.

General Manager | Rayan A Replied in 4 months

Dear Patron, We very much appreciate your comments regarding your visit at Grand Mercure Bangalore. It is always a pl ...more

VD
(Stayed 28 Jul, 2021)

group Traveller | 5 Reviews Written

5/5
very nice hotel with all facilities swimming pool bar restorent gud place for morning walk and gud place with family stay

General Manager | Rayan A Replied in 5 months

Dear Patron, We very much appreciate your comments regarding your visit at Grand Mercure Bangalore. It is always a pl ...more

RK
(Stayed 31 Mar, 2021)

solo Traveller

1/5
Be prepared for hotel staff to walk-in to your room at their will. They don't care what state you are in. Happened multiple times over with us.

General Manager | Rayan A Replied in 9 months

Dear Patron,Thank you for taking out the time to review us.It has been our endeavor to create unforgettable memories for ...more

RK
(Stayed 20 Feb, 2021)

group Traveller

5/5
Best hotel in the town. Staffs are very good. Well maintained spa, pool and buffet hall. Its simply superb.

General Manager | Rayan A Replied in 10 months

Dear Patron, We very much appreciate your comments regarding your visit at Grand Mercure Bangalore. It is always a pl ...more

AP
(Stayed 19 Jan, 2021)

group Traveller | 13 Reviews Written

5/5
it was a great stay...all amenties was good and staff was very caring....parking facilities also good...overall my experience is good...perfect stay...

General Manager | Rayan A Replied in 1 year

Dear Patron, We very much appreciate your comments regarding your visit at Grand Mercure Bangalore. It is always a pl ...more

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