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Guest Reviews & Rating for Green Palms Hotel, Pacific Mall

goRating

4.3/5

1222 Ratings

219 Reviews
5
680
4
314
3
125
2
51
1
52

What our guests say?

  • cooperative staff (78)
  • clean room (74)
  • pleasant stay (57)
  • delicious food (29)
  • good place (25)
  • best location (24)
  • + 6 more
PR
(Stayed 17 Jul, 2025)

5/5
5
AJ
(Stayed 11 Jul, 2025)

group Traveller | 6 Reviews Written

5/5
I recently stayed here and I must say it was an excellent experience from start to finish. The check-in was smooth, and the staff was extremely polite, professional, and always ready to help with a smile. The room was clean, well-maintained, and had all the amenities I needed for a comfortable stay. Housekeeping was prompt and ensured everything was tidy throughout. The food served—whether at the restaurant or through room service—was delicious and had a good variety. I especially enjoyed the
AJ
(Stayed 11 Jul, 2025)

6 Reviews Written

5/5
Perfect

Green Palms Hotel Replied in 1 day

Thank you, Mr. Jain, for your perfect rating and kind words! We're delighted you had an excellent stay. Your satisfactio ...more

NS
(Stayed 25 Jun, 2025)

solo Traveller

2/5
Chargeable parking, poor food & service . Not worthy. In this price range other good options are available

Green Palms Hotel Replied in 21 days

Dear Nitin Singh, Thank you for sharing your feedback. We're sorry to hear that your experience didn’t meet expectation ...more

BA
(Stayed 9 Jun, 2025)

group Traveller

5/5
My stay was excellent! The hotel was clean, comfortable, and the staff was very friendly and helpful.

Green Palms Hotel Replied in 1 month

Dear Bilal Ahmad, Thank you for your wonderful review and 5-star rating! We're thrilled to hear you had an excellent st ...more

TM
(Stayed 30 May, 2025)

group Traveller

1/5
charged extra 1500 for some medical emergency , . too much noise at the hotel , construction was going on at 9 am which ruined our sleep .. very poor staff .

Green Palms Hotel Replied in 1 month

Dear Tanul Monga, We're truly sorry to hear about your disappointing experience. We apologize for the inconvenience cau ...more

SS
(Stayed 3 Apr, 2025)

solo Traveller | 1 Reviews Written

5/5
Till time good experience Hygeine

Green Palms Hotel Replied in 3 months

Thank you, Sumeet Sharma, for your 5-star rating and positive feedback! We're glad to hear you’ve had a good experience ...more

SN
(Stayed 27 Mar, 2025)

group Traveller | 23 Reviews Written

5/5
big room size staff behaviour is good washroom is hygenic

Green Palms Hotel Replied in 3 months

Thank you, Sumit Nagpal, for your wonderful 5-star rating! We're delighted to know you enjoyed the spacious room, courte ...more

(Stayed 19 Mar, 2025)

group Traveller | 17 Reviews Written

4/5
Very strong piece of advice, please, please improve the quality of water in the bathroom. it is very very salty and hard. NOT GOOD FOR SKIN and SCALP and if someone is sensitive, it can become

Green Palms Hotel Replied in 4 months

Thank you, Dhruv Verma, for your valuable feedback and 4-star rating. We sincerely apologize for the inconvenience cause ...more

NG
(Stayed 20 Feb, 2025)

group Traveller

1/5
Pathetic service, staff behaviour is extremely rude, they indirectly belittle me when i asked for the two wheeler parking and i was being told they don't have any space for 2 wheelers. They installed kids toilet sheet in most of their rooms as there isn't much of a room for normal size sheet, alove all they claim that their service is extremely good and bla bla bla but when i asked for the water bottle they server me R.O. water in bisleri bottle 🤣🤣🤣🤣. lastly coming to their buffet well i ser ...more

Green Palms Hotel Replied in 5 months

ChatGPT said: Dear Nikhilesh Gautam, we're truly sorry to hear about your disappointing experience. Your feedback is imp ...more

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