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Hotel Heritage (Formerly known as Comfort Inn Heritage)
Review of Hotel Heritage (Formerly known as Comfort Inn Heritage)

Hotel

Reviews of Hotel Heritage (Formerly known as Comfort Inn Heritage)

South Mumbai, MumbaiSant Savta Marg, Opp. Gloria Church, Byculla, Mumbai400027South MumbaiMumbaiIndia

9 minutes walk to Dr. Bhau Daji Lad Museum

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5462013.9/5

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Guest Reviews & Rating for Hotel Heritage (Formerly known as Comfort Inn Heritage)

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3.9/5

546 Ratings

201 Reviews

210

169

What our guests say?

good staff (62)
clean room (39)
nice stay (31)
delicious food (20)
nice breakfast (15)
comfort inn (5)
+ 3 more

Nishant Chaturvedi (Stayed 17 Jul, 2025)

group Traveller

2/5

it was not awesome, ac not working properly, no bathroom slippers, no hair blower available, soap and shampoo bottles were empty

Amitava Guha (Stayed 7 Jun, 2025)

group Traveller | 1 Reviews Written

5/5

Good Property located at Byculla. Staff is too courteous and warm. Breakfast options can still be better though.

fatima khan (Stayed 23 Jan, 2025)

women Traveller

2/5

the manager was very rude and not cooperative.. i didnt like his behaviour hotel was good but not the manager

General Manager | Subir Golder Replied in 6 days

Dear Ms. Fatima Khan, Extremely sorry to read your review and sincerely apologise for the inconveniences you may have ...more

Priyanka Brahmbhatt (Stayed 15 Sep, 2024)

group Traveller

4/5

General Manager | Subir Golder Replied in 3 days

Dear Madam, Thank you for your rating. We always strive to provide the best of services to all our esteemed guests ...more

Tushar Mehta (Stayed 18 Aug, 2024)

group Traveller | 1 Reviews Written

5/5

Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist and staff ever, lovely and great first impression of hotel. Everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service in where we had breakfast and lunch. Food was good and great value for money and service was attentive and efficient. Room itself was well equipped and comfortable. I was very pleased with my stay. I hope to be back for a longer visit in the future.

General Manager | Subir Golder Replied in 24 days

Dear Mr. Tushar Mehta, Thank you so much for your wonderful review. We are so glad to know that you had a comforta ...more

Aditya Goswami (Stayed 25 Apr, 2024)

group Traveller | 1 Reviews Written

3/5

It was a good hotel nice, clean and service was good... but not as good as a 4 star hotel.... Average sized room and washrooms but indeed it was well cleaned. Not worth of that much money.

General Manager | Subir Golder Replied in 13 days

Dear Mr. Aditya Goswami, It was a pleasure having you stay with us. Appreciate your kind words about our hotel and c ...more

Zaheen Hafzar (Stayed 27 Dec, 2023)

solo Traveller

3/5

Hotel is just walkable distance to byculla station and close to city. Rooms are very small compared to the price given. The hotel breakfast and dinner is costly and charging like resort prices for just a business hotel.

General Manager | Subir Golder Replied in 8 hours

Dear Mr. Zaheen Hafzar, It was a pleasure having you stay with us. We have 3 Category of Rooms - Standard Room, De ...more

Maaz Khan (Stayed 14 Nov, 2023)

group Traveller

5/5

The staff is friendly and helpful and the stay was peaceful and had a sense of luxury

General Manager | Subir Golder Replied in 6 days

Dear Mr. Khan, We are so grateful for your kind words about our friendly and helpful staff. It is great and heart- ...more

parveez bakhroo (Stayed 28 Oct, 2023)

group Traveller | 1 Reviews Written

5/5

Comfortable stay! Breakfast was lip smacking!! Room service was five stars Clean and hygienic rooms Got pleasant experience from the time i walked in and checked out, everyone welcomed with warm smile. Hospitality top notch

General Manager | Subir Golder Replied in 12 days

Dear Mr. Parveez, Thank you so much for your wonderful review. We are so glad to know that you had a comfortable s ...more

Amit Srivastava (Stayed 24 Oct, 2023)

family Traveller

2/5

room service is not up to the mark. The quality of food is average. The variety of dishes available in buffet as well as in the restaurant is pathetic! There are patches of moistness on many places in the wall. Food ordered from restaurant comes very late every time. location of the property is good. very slow and casual room service

General Manager | Subir Golder Replied in 17 days

Dear Mr. Amit Srivastava, Extremely sorry to read your review and sincerely apologise for the inconveniences you face ...more

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Reviews of Hotel Heritage (Formerly known as Comfort Inn Heritage)

Guest Reviews & Rating for Hotel Heritage (Formerly known as Comfort Inn Heritage)

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