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Guest Reviews & Rating for Hotel Himshri Mall Road by Ovata, Mussoorie

goRating

3.9/5

54 Ratings

15 Reviews
5
26
4
10
3
7
2
6
1
5

What our guests say?

  • Mall Road (1)
  • Room Quality (1)
  • Room Cleanliness (1)
YD
(Stayed 5 Aug, 2025)

3/5
room service is soo sooo
JS
(Stayed 27 May, 2025)

family Traveller | 1 Reviews Written

2/5
very unprofessional staff we reached the hotel and at the reception saw a person sitting in sleeve less t-shirt, staff didn’t have uniform they wore what ever they wished. after check in we we’re informed by junior staff that we need to shift from this room tomorrow as they’re regular guest wants the same room, anyways after talks we we’re allowed to continue stay in the room. after sometime we left to explore mussorrie and after coming back at night we saw room was infected by insects. hotel ma ...more
MB
(Stayed 25 May, 2025)

5/5
nice hotel .nice behaviour.nice place .
IM
(Stayed 22 Apr, 2025)

4/5
Hotel was Pretty good for family stay. Near to mall road and all attractions.

aakash sh Replied in few seconds

Thank you for your positive feedback on your stay at our hotel. We aim to create memorable experiences for all our guest ...more

SD
(Stayed 18 Apr, 2025)

family Traveller | 3 Reviews Written

5/5
Amazing experience.. location is great..Comfortable stay. booked 3 rooms.. all rooms are neat and clean with good amenities.. staffs are well mannered and very supportive. Ma'am in Reception is very friendly and she took care of our every needs.
RC
(Stayed 14 Apr, 2025)

family Traveller

2/5
no complementary water in hotel. no change bed sheet & pillow cover. compementary breakfast is only 1 item. please do the needful
PY
(Stayed 23 Feb, 2025)

group Traveller

5/5
Very Good Place to stay Staff members are very polite neat clean rooms and great service... Perfect stay for everyone...

MMTReviewer5 Replied in few seconds

Thank you for your positive feedback on your stay at our hotel. We aim to create memorable experiences for all our guest ...more

PV
(Stayed 25 Jan, 2025)

group Traveller | 3 Reviews Written

4/5
AA
(Stayed 10 Jan, 2025)

group Traveller | 2 Reviews Written

5/5
nice stay at hotel, service is also good, staff is good

MMTReviewer5 Replied in few seconds

Thank you for your positive feedback on your stay at our hotel. We aim to create memorable experiences for all our guest ...more

PK
(Stayed 31 Dec, 2024)

family Traveller

3/5
Good location just at the mall road barrier near picture palace. Rooms are decent modern and nice size with good bathroom and hot water supply. service can be improved with respect to complimetry water refill every day Food was not up to the mark specially the Roti and parathe. Gravy dish like Dal were nice. Overall they can improve on service like we did not have electric kettle in one of the rooms and was not provided until we checked out in 3 days.They did provide RO water whenever requested ...more

MMTReviewer5 Replied in few seconds

We are committed to providing all our guests with a comfortable and positive experience, and we apologize for any inconv ...more

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