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Guest Reviews & Rating for Hotel HMR Royal inn

goRating

3/5

67 Ratings

14 Reviews
5
13
4
19
3
7
2
9
1
19

What our guests say?

  • spacious room (5)
  • good food (2)
  • hot water (2)
  • water also (2)
  • less staff (2)
  • bad experience (2)
AM
(Stayed 4 Feb, 2025)

group Traveller

5/5
Hotel was at good location and staff was reachable and it was a good stay ! Lot of space nearby good! .
NK
(Stayed 23 Sep, 2024)

group Traveller | 1 Reviews Written

4/5
All over is good hotel for stay with friends or partner lan line is not working and shower-gel quality is not good
VS
(Stayed 10 May, 2024)

group Traveller

4/5
Room was very good but the restaurant staff needs to improve in service. Restaurant service is quite slow.
SG
(Stayed 21 Dec, 2023)

solo Traveller

2/5
It was okay. But ac room wasn't worth it. Also window was hard to close as there was no handle. It was broken.

Gm | Pramod Beura Replied in 13 days

Dear Sujit, Our apologies for failing to come upto your expectations. We shall strive harder to overcome our shortcom ...more

VP
(Stayed 6 Oct, 2023)

group Traveller

1/5
Room is not good as per money value. bed mattress is very bad in condition. bathroom is also not good. No excutive room like that. so very bad experience. This hotel is not good for Family.

Beura | Pramod Replied in 3 months

Dear Vivek, Our apologies for failing to come upto your expectations. We shall strive harder to overcome our shortcom ...more

JR
(Stayed 31 May, 2023)

group Traveller

1/5
It was very bad experience 😔.Highly disappointed. No cleanliness in the room. Smell of alcohol and cigarettes 😤

Gm | Pramod Beura Replied in 2 months

Dear Sir, we are extremely sorry for your disappointment, we would have changed your room if you would have informed ...more

GS
(Stayed 16 Feb, 2023)

solo Traveller

5/5
Best Service .. Very Polite Staff .. food is also very good.. best hotel in pune ....

Gm | Pramod Beura Replied in 1 day

Dear Gaurav, Thank you for your Excellent rating. We look forward to hosting you again. Warm Regards, Team Hote ...more

(Stayed 19 Sep, 2022)

group Traveller | 4 Reviews Written

1/5
very less staff .room service very poor room were not clean. no hot water.

Gm | Pramod Beura Replied in 11 months

Dear Shivam, We apologise for an inconvenience caused to you. Your feedback has been shared with the team and we will ...more

SR
(Stayed 5 Sep, 2022)

family Traveller

1/5
Not good. Windows were broken therefore AC ventilation was not good. Fridge was not available. Warm water also not good. Canteen was also not working on Sunday.

Gm | Pramod Beura Replied in 11 months

Dear Shailesh, We apologise for any inconveniences caused to you. You could have informed the reception about AC issue ...more

(Stayed 20 Jul, 2022)

group Traveller | 5 Reviews Written

1/5
Hotel donot have good service even not given single bottle water also door not opening Properly no hot water coming morning also

Gm | Pramod Beura Replied in 1 year

Dear Chandrakant, We are sorry for the inconveniences caused to you. You could have contacted the reception so we cou ...more

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