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Hotel
Guest Reviews & Rating for Hotel Horizon Plaza
Sort By:Latest firstSort By Latest first Helpful first Positive first Negative first
goRating
3.7/5
370 Ratings
175 Reviews
5
128
4
117
3
48
2
33
1
44
What our guests say?
- cooperative staff (43)
- good room (24)
- excellent location (17)
- nice food (14)
- nice stay (14)
- near gwalior railway station (11)
- + 2 more
AT
Ankur Tyagi (Stayed 26 May, 2023)
family Traveller | 2 Reviews Written
1/5
very poor rooms, even we booked rooms with higher price for bigger room.
Staff person are not serious to attend client.
Rooms and Toilets are very dirty.
Even Hotel had not provided room freshner to handle that smell which were comes continuously from Toilet.
As they haven't exhaust fan there.
ShriRam Lodhi (Stayed 11 Jan, 2023)
group Traveller
5/5
AJ
Anuj Jain (Stayed 1 Dec, 2022)
solo Traveller
1/5
Very bad hotel. No hot water service, lift not working. Rude receptionist behavior. Don't book this hotel. Sheety hotel.
NC
Neeraj Chhikara (Stayed 16 Jul, 2022)
group Traveller
1/5
ac not working ....no water for guests ... complaint never heard and didn't take any action.
worst hotel ever in which I had stayed
Manager | Horizonplaza Replied in 2 days
Thanks for your valuable feedback , We apologize for the inconveniences caused to you during your stay.We will work and ...more
HarshVardhan SinghChauhan (Stayed 21 May, 2022)
group Traveller | 2 Reviews Written
1/5
avoid booking this hotel its an expensive shit with no facilitiesworst room with not a proper power backupThe air conditioner not workingdirty washroom lift not workingoverall I deserve the refund
BJ
Bhuwan Jain (Stayed 19 May, 2022)
solo Traveller | 6 Reviews Written
1/5
Room service is very bad, Maintance of the room is poor.
Try other option pls
MS
Mohit Sharma (Stayed 20 Mar, 2021)
group Traveller | 13 Reviews Written
1/5
Rude behaviour of staff...shower not working
Shower not working...phone disabled
Manager | Horizonplaza Replied in 3 months
I M SORRY SIR ACTUALLY IN HOTEL NEW OPEN SO PHONE RAINING IS WORK
SG
SatyaPrakash Gupta (Stayed 27 Feb, 2021)
group Traveller | 21 Reviews Written
5/5
good hotel, cooperative staff, nice location, near by city center, hygienic and well clean. suitable for family.
Amit paliya (Stayed 14 Feb, 2021)
family Traveller | 22 Reviews Written
4/5
Hotel location is very good ,, everything is ok ,, but only bathroom is small & dirty
All is ok , location is good , only small bathroom & dirty
Manager | Horizonplaza Replied in 9 days
thinks
GS
Ganesh sati (Stayed 30 Jan, 2021)
group Traveller
5/5
value for money .supportive and friendly staff.will visit again .
