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Guest Reviews & Rating for HR Guest House

goRating

3.6/5

86 Ratings

26 Reviews
5
27
4
27
3
15
2
6
1
11

What our guests say?

  • good room (8)
  • nice stay (5)
  • friendly staff (5)
  • near dashashwamedh ghat (3)
  • good place (2)
  • good location (2)
  • + 1 more
RC
(Stayed 1 Mar, 2025)

group Traveller | 5 Reviews Written

1/5
no room service even for tea. given wrong reasons which are not acceptable.
SD
(Stayed 7 Feb, 2025)

group Traveller | 1 Reviews Written

1/5
I recently booked a Deluxe AC Room for 2 persons at HR Guest House, Varanasi, but upon arrival, I was provided with a small, non-AC room instead. Despite requesting the property owner to provide the correct room as per my booking, they refused.Additionally, the room was extremely suffocating due to the lack of proper ventilation, making it very uncomfortable for two people. The property is also not easily accessible, as it is located in a narrow lane where vehicles cannot enter, requiring a long ...more
AV
(Stayed 4 Jan, 2025)

group Traveller

3/5

Undefined | Undefined Replied in 1 day

Thanks for your valuable review

AG
(Stayed 4 Jan, 2025)

group Traveller | 2 Reviews Written

3/5
location is good. mandir and ghat both are just 300m away. hotel rooms are decent. don't book room with breakfast, they will only provide you one paratha in breakfast. if you order more than that you have to pay extra. we had 3 days booking,first day they put us in a dirty room and than 2nd day changed it. they are not cleaning the room daily or changing the bedsheet.

Owner | Mainak Replied in 12 hours

As per our booking list in MMT- Goibibo it showing that your booking has been cancelled by H R GUEST HOUSE because we ha ...more

RC
(Stayed 15 Dec, 2024)

family Traveller | 12 Reviews Written

4/5
What We like :- Rooms were neat and clean Mattress, Bedsheets, blanket were clean and good quality. Very near to Dashaswamedh Ghat. Have good food eateries in a lane. Staff is supportive and helpful. Good quality geyser was provided What we don't like:- Towel policy is quite odd. They do provide only 1 towel for one room. This should be rectified by hotel. In one of our room WC and Bath were not attached with room. Had to go out on same floor. It was inconveniencing. And it was not mentioned a ...more

Undefined | Undefined Replied in 9 hours

Thanks for your valuable advice. We will rectify our flaws.

DD
(Stayed 15 Nov, 2024)

group Traveller | 2 Reviews Written

2/5
no any type of ventilation in room & no any window & no drinking water

Undefined | Undefined Replied in 4 hours

You are booking a Non AC double bed room & in our non AC room there is a ventilation over the room door. I think you ...more

GD
(Stayed 10 Nov, 2024)

family Traveller

4/5
Location is prime one. A few steps away from Dashashwamedh Ghat and Kasi Biswanath Temple. Staff behaviour was very good especially the attendant's behaviour was excellent. The room doesn't have any ventilation otherwise it's ok. Purified water supply, hand wash, extra common toilet available. Clean and well maintained.

Undefined | Undefined Replied in 1 day

Thank you sir for your valuable compliments. Pls visit again and recommend to others.

AC
(Stayed 18 Aug, 2024)

group Traveller | 2 Reviews Written

5/5
Excellent hotel it was . We did not even expected so much . We stayed 3 Nights there.We have booked Deluxe AC rooms. Rooms were amazing , price was justified specially food was amazing . Being a Bengali we should choose these types of hotels only . Totally Bengali recipes with amazing taste and quality . Staffs were very much friendly. I must recommend the hotel for travellers like me with budget 1500-1600/-, Bengali food lover , Clean and decent room seekers.

Undefined | Undefined Replied in 23 hours

Thanks for your valuable review. Pls. Visit again and again and recommend Our property to others.

GS
(Stayed 20 Jul, 2024)

family Traveller

5/5
Excellent service & room is neat & clean..The owner is quite nice and helpful person.Great hospitality.

Undefined | Undefined Replied in 9 hours

Thanks a ton. Pls. Visit again and recommend our property to others

AM
(Stayed 18 Jun, 2024)

group Traveller

1/5
Ac not workingWe has booked for 2 days Ac room, 1 days voltage fluctuation Ac not working, another day power failure Ac did not work at all for the day, they provided cooler but unfortunately water leakage in entire room , we informed manager but he ignored us. Behavior was rude of MAINAK BHADRA . Disconnected the call in between conversation, previous day phone was switched off we tried call several times but did not pic call. Entire night we are not able to sleep,wife was sick also.

Undefined | Undefined Replied in 2 days

Due to the govt. Supply failure we are unable to provide electricity. It's not our fault , we are not the right authorit ...more

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