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Guest Reviews & Rating for Ibis Bengaluru City Centre - An Accor Brand

goRating

3.8/5

638 Ratings

161 Reviews
5
238
4
203
3
105
2
53
1
39

What our guests say?

  • helpful staff (38)
  • good room (26)
  • comfortable stay (19)
  • tasty food (17)
  • nice location (12)
  • nice place (7)
  • + 6 more
SM
(Stayed 10 Jul, 2025)

group Traveller | 1 Reviews Written

1/5
Bed are of poor quality and wash room is a Train wash room..

Shushma Singh Replied in 6 days

Dear Guest, Thank you for taking the time to share your feedback. We sincerely regret to hear that your experience did ...more

AK
(Stayed 8 Jul, 2025)

29 Reviews Written

5/5
The property is maintained good. the breakfast spread was also good. the room is compact & the restrooms are super compact

Shushma Singh Replied in few seconds

Dear Guest, Thank you for sharing your valuable feedback. We’re glad to know you appreciated the upkeep of the propert ...more

AK
(Stayed 21 Apr, 2025)

29 Reviews Written

5/5
The property is maintained good. location is also good. the breakfast was nice with good spread.

Shushma Singh Replied in 1 day

Dear AKD KrishnamaRaju, Thank you for your kind words! We're glad to hear you enjoyed the well-maintained property, our ...more

CP
(Stayed 23 Mar, 2025)

group Traveller

3/5
It's not a value for money 🤑

Shushma Singh Replied in few seconds

Dear Guest, Thank you for sharing your feedback. We regret to hear that you did not find your stay to be value for mone ...more

AV
(Stayed 16 Jan, 2025)

solo Traveller

4/5
stay was good..but room service was terrible..requsted 4 times for a dental kit

MMTReviewer5 Replied in few seconds

Dear Aarsha Vaishak, Thank you for your feedback! We're glad to hear that you had a good stay overall. However, we sinc ...more

RR
(Stayed 6 Jan, 2025)

group Traveller

5/5
TS
(Stayed 29 Dec, 2024)

solo Traveller | 4 Reviews Written

1/5
no valet parking,No enough seating arrangement in lobby,only 2 sofas available,need to stand for a long time for checking in,inefficient staffs,checking in takes very very long time,restaurant is too costly and not delicious,lift system is very bad,u have to go too and fro in lift before you reach your floor, overall very bad experience, not recommended :( .

MMTReviewer5 Replied in few seconds

Dear Guest, Thank you for taking the time to share your feedback with us. We sincerely regret to hear that your experie ...more

RP
(Stayed 26 Dec, 2024)

solo Traveller | 2 Reviews Written

3/5
i am sorry to say that the front desk is treating the corporate customers like individuals ,even after making the booking fully paid . they forced me to pay an advance amount for their restaurant bill during the delivery in room . i had never faced this issue with any other corporate hotels, when i book thru any app.

Shushma Singh Replied in 7 months

Dear Guest, We sincerely apologize for the inconvenience you faced during your recent stay, particularly regarding the ...more

NB
(Stayed 24 Dec, 2024)

family Traveller | 1 Reviews Written

4/5
all good but face the early check in problem. good location, good hotel. rest of the staff is good, good food. but check in time is very late, it should be little early. thanks

Shushma Singh Replied in 7 months

Dear Guest, Thank you for your kind words about our location, food, and team. We’re delighted to know that you enjoyed ...more

NB
(Stayed 24 Dec, 2024)

family Traveller | 1 Reviews Written

4/5
hotel is good, nice location, but only one problem faced, my wife and my 9 year old son reached early as train time was early in the morning. but the reception person not allowed to check in early, and said if you want early check in, you have to pay half day money charge. my wife refuses to pay any extra money,and then reception person make check in at arround 12:30 pm. food is good. hotel is nice. rest is ok

Shushma Singh Replied in few seconds

Dear Guest, Thank you for sharing your detailed feedback. We’re glad to know that you found the hotel and its location ...more

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