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Guest Reviews & Rating for ibis New Delhi Aerocity - An Accor Brand

goRating

3.6/5

1909 Ratings

474 Reviews
5
632
4
483
3
335
2
212
1
247

What our guests say?

  • small room (104)
  • friendly staff (85)
  • great stay (65)
  • nice food (38)
  • nice location (33)
  • near aerocity (32)
  • + 6 more
HK
(Stayed 16 Aug, 2025)

5 Reviews Written

5/5
Excellent staff service and manager. food is very tasty
BS
(Stayed 11 Aug, 2025)

4/5
The service and the property was good...the staffs are very well behaved and professional. but they need to upgrade their breakfast menu

Kashish Kashish Replied in 1 day

Dear Guest We very much appreciate your comments regarding your stay at the ibis New Delhi Aerocity. It is always a pl ...more

(Stayed 7 Aug, 2025)

5/5
Had a great overnight stay here. The check-in process was seamless, and the room—though compact—was spotlessly clean and thoughtfully designed. Everything felt hygienic and well-maintained. I appreciated that all the toiletries provided were SLS- and sulphate-free, which is a rare touch in budget-friendly places. The stay was simple but very comfortable—no frills, just everything you need done right. The hotel arranged a wake-up call to ensure I made my early morning flight, which was a huge he ...more

Kashish Kashish Replied in 3 days

Dear Guest We very much appreciate your comments regarding your stay at the ibis New Delhi Aerocity. It is always a pl ...more

G
(Stayed 3 Aug, 2025)

1/5
The delay at the reception was so annoying. They took so much time for me to check-in. While we were staying in the queue, the receptionist left inside and never came back so I had to change the line and wait more time to checkin

Kashish Kashish Replied in 7 days

Dear Guest Thank you for taking the time to tell us about your experience at the ibis New Delhi Aerocity. We regret th ...more

SM
(Stayed 2 Aug, 2025)

1 Reviews Written

5/5
5 excellent service

Kashish Kashish Replied in 2 days

Dear Guest We very much appreciate your comments regarding your stay at the ibis New Delhi Aerocity. It is always a pl ...more

(Stayed 31 Jul, 2025)

24 Reviews Written

1/5
My experience at this hotel was extremely disappointing. Horrible check-in experience: It took over 30 minutes just to check in. There were only trainees handling the process, leading to delays and confusion. The room was unexpectedly small and had excessive humidity, causing the floor to become slippery and unsafe.Basic toiletries were not provided, which is unacceptable for any hotel claiming to offer a comfortable stay. Overall, it was a frustrating experience. I would not recommend this property to anyone.

Kashish Kashish Replied in 2 days

Dear Guest Thank you for taking the time to tell us about your experience at the ibis New Delhi Aerocity. We regret th ...more

AB
(Stayed 30 Jul, 2025)

6 Reviews Written

4/5
The stay was good. However the rooms are a bit small in size & the washrooms are very small. Its a Budget hotel but on a higher price range. The Breakfast was Amazing. The spread was great.

Kashish Kashish Replied in 3 days

Dear Guest We very much appreciate your comments regarding your stay at the ibis New Delhi Aerocity. It is always a pl ...more

RG
(Stayed 22 Jul, 2025)

1/5
The girl at the reception didn’t even understand the difference between twin room & king bed room. Smell & mosquitoes in the room

Kashish Kashish Replied in 2 days

Dear Guest Thank you for taking the time to tell us about your experience at the ibis New Delhi Aerocity. We regret th ...more

AS
(Stayed 18 Jul, 2025)

5 Reviews Written

1/5
It was not worth staying

Kashish Kashish Replied in 1 day

Dear Guest Thank you for taking the time to tell us about your experience at the ibis New Delhi Aerocity. We regret th ...more

VC
(Stayed 10 Jul, 2025)

group Traveller | 3 Reviews Written

4/5
The food was fine, the room was neat and clean. The bathroom size is small but it has all amenities. overall good experience. Safety and security is good. Access control and cameras everywhere. helpful staff.

Kashish Kashish Replied in 10 days

Dear Guest We very much appreciate your comments regarding your stay at the ibis New Delhi Aerocity. It is always a pl ...more

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